Rebecca Cooper
Chicago
Summary
Strategic operations executive with 13 years of leadership experience in multi-site management, team development, and organizational strategy implementation. Expertise in cultivating collaborative cultures, mentoring leadership, and enhancing operational effectiveness. Focused on fostering relationships across diverse teams while advancing missions that support individuals and families with compassion and dignity.
Overview
24
24
years of professional experience
Work History
Regional Director of Operations
WellNow Urgent Care
07.2022 - Current
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Ensured project completion by establishing clear objectives, milestones, and communication channels, leading to improved alignment and accountability.
- Collaborated with Regional Directors to share best practices and align strategies, strengthening teamwork across the organization.
- Standardized operational procedures across regional locations, enhancing consistency in quality and performance.
Regional Director of Clinical Operations
Physicians Immediate Care
12.2016 - 07.2022
- Achieved operational cost reduction through strategic resource allocation and budget management.
- Contributed to revenue growth by identifying opportunities for service expansion and improvement.
- Drove revenue growth by identifying and pursuing service expansion and improvement opportunities.
- Ensured regulatory compliance by maintaining preparedness for inspections and audits.
- Developed and executed Assistant Clinic Manager training.
Multisite Manager/X-Ray Technologist
Immediate MD
03.2014 - 12.2016
- Mentored junior team members, enhancing technical skills and contributing to improved team productivity.
- Coordinated inventory supplies and equipment, supporting team efficiency and operational readiness.
- Mentored junior team members to enhance their technical skills and improve overall team productivity.
- Fostered culture of continuous learning and professional development within technology team, elevating skills and capabilities.
- Executed X-ray procedures to provide essential diagnostic information for medical evaluations.
- Performed various patient care responsibilities to ensure comfort and safety in healthcare settings.
Corrections Corporal
United States Marine Corps
03.2002 - 03.2006
- Assisted in conducting internal inspections to uphold institutional standards regarding allegations of misconduct or abuse within the facility.
- Provided support during emergency situations, effectively managing crisis incidents while prioritizing safety for all involved parties.
- Trained new corrections officers on institutional policies, procedures, and best practices for maintaining order within the facility of 250 military prisoners.
- Trained new corrections officers on policies, procedures, and best practices, ensuring effective maintenance of order within a facility of 250 military prisoners.
- Achieved expert status in rifle marksmanship, underscoring commitment to firearm accuracy and safety.
Education
Associate of Applied Science - Radiologic Science
Wilbur Wright College
Chicago, ILSkills
- Servant Leadership
- Team Development & Coaching
- Faith-Inspired Leadership
- Community Engagement
- Organizational Stewardship
- Strategic Planning
- Change Leadership
- Relationship Building
- Conflict Resolution
- Operational Excellence
- Budget & Resource Management
- Cross-Functional Collaboration
Volunteer work
Animal advocate and rescue volunteer
Timeline
Regional Director of Operations
WellNow Urgent Care
07.2022 - Current
Regional Director of Clinical Operations
Physicians Immediate Care
12.2016 - 07.2022
Multisite Manager/X-Ray Technologist
Immediate MD
03.2014 - 12.2016
Corrections Corporal
United States Marine Corps
03.2002 - 03.2006
Associate of Applied Science - Radiologic Science
Wilbur Wright College