Dedicated clinical leader with extensive experience in managing healthcare teams and ensuring regulatory compliance. Known for exceptional problem-solving abilities and attention to detail, contributing to improved patient outcomes and streamlined processes through effective training and performance analysis.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Team Manager
Northern Illinois Hospice Association
Rockford, IL
12.2019 - Current
Oversaw clinical team operations, ensuring adherence to care standards and regulatory compliance.
Developed and implemented training programs for staff, enhancing team competencies and patient care quality.
Analyzed performance metrics, identifying areas for process improvement and implementing strategic solutions.
Managed resource allocation effectively, ensuring optimal staffing levels to meet patient needs and operational demands.
Conducted regular performance evaluations, providing constructive feedback to enhance team performance and accountability.
Coordinated interdisciplinary care plans, fostering collaborative partnerships between nursing, medical, and ancillary staff.
Ensured regulatory compliance by conducting thorough audits of clinical documentation and processes.
Hospice Registered Nurse Case Manager
JourneyCare Hospice
Barrington, IL
05.2017 - 12.2019
Coordinated comprehensive care plans for patients, ensuring alignment with medical and emotional needs.
Conducted regular assessments to evaluate patient conditions and adjust care strategies as necessary.
Collaborated with interdisciplinary teams to enhance patient outcomes and streamline care delivery processes.
Educated families on hospice services, disease progression, and end-of-life care options to foster understanding.
Utilized electronic health record systems to document patient interactions and maintain accurate medical histories efficiently.
Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
Participated in continuous professional development opportunities resulting in better understanding advancements in palliative medicine.
Director of Nursing
Bickford Assisted Living
Rockford, IL
01.2014 - 04.2018
Led nursing staff in delivering high-quality patient care and support services.
Developed and implemented policies to enhance resident safety and compliance.
Mentored nursing team, fostering professional development and continuous education.
Oversaw medication management processes, ensuring accuracy and regulatory adherence.
Streamlined operational workflows, improving efficiency in daily nursing practices.
Conducted performance evaluations, providing constructive feedback to improve staff effectiveness.
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Oversaw and approved recruitment, hiring and orientation of new nursing staff.
Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
Education
Associate of Science - Nursing
Rock Valley College
Rockford, IL
2013
Skills
Patient safety
HIPAA compliance
Documentation review
Quality improvement
Joint commission standards
Teamwork and collaboration
Problem-solving
Attention to detail
Excellent communication
Critical thinking
Patient care assessment
Patient education
Certified in CPR/AED
Operational efficiency
Team building
Clinical staff management
Strategic planning
Budget planning
Accomplishments
Supervised team of 26 up to 35 direct Clinical staff members.
Recipient of Director of Nursing of the year award in 2017 for Bickford Assisted Living Corporation