Rebecca Alexander
Peoria
Summary
Results-driven Transportation Analyst at Epitec/Caterpillar with expertise in logistics analysis and performance metrics tracking. Proven track record in enhancing workflow efficiency and mentoring teams. Skilled in problem resolution and process improvement, ensuring timely project continuity and operational excellence. Committed to delivering exceptional client relations and optimizing supply chain management. Meticulous and resourceful logistics operations professional with several years' experience excelling at prioritizing, multi-tasking and following through to achieve project goals. Adept in assessing operational capabilities, creating and implementing process improvements, training staff and streamlining overall operations for optimal business efficiency. Problem resolver and vendor relationship manager seeking to leverage background into a professional position with a progressive organization.
Overview
10
10
years of professional experience
Work History
Transportation Analyst
Epitec/Caterpillar
Morton
08.2021 - 06.2025
- Evaluated ICG Billing Proposals for payment approvals and rejections.
- Scheduled Dock Scheduling appointments to enhance workflow efficiency.
- Processed Salesforce tickets, ensuring timely resolution of payment issues.
- Mentored new hires to elevate overall team performance.
- Generated monthly reports analyzing carrier performance metrics.
- Served as liaison for carrier shipment inquiries and problem resolution.
- Communicated daily with Carrier Base, LIS, Category Team, Facility Leadership, and Freights Pay.
Insurance Biller
Bard Optical
Peoria
11.2020 - 08.2021
- Validated all franchise patient insurance coverage to ensure compliance.
- Requested insurance authorization for replacement products to facilitate timely service.
- Executed physical replacement of patient products efficiently and accurately.
- Evaluated and corrected insurance claims prior to payment submission to minimize errors.
Order Analyst
Rose International/Caterpillar
Morton
01.2015 - 04.2019
- Conducted weekly meetings with clients and suppliers to enhance communication.
- Notified suppliers regarding new and existing orders to maintain workflow efficiency.
- Validated timely receipt of parts for three major projects, ensuring project continuity.
- Processed internal orders through EDI to streamline purchasing operations.
- Corrected and validated purchase orders to uphold accuracy in procurement.
- Tracked and traced parts globally for Prove Design to ensure availability.
- Managed parts availability for nine clients, fostering reliable supply chains.
Education
High School Diploma -
Dunlap H.S.
Dunlap, IL05-1993
Skills
- Team mentoring
- Reporting and documentation
- Problem resolution
- Performance evaluation
- Process improvement
- Time management
- Attention to detail
- Route optimization
- Transportation planning
- Project assignments
- Motivational leadership
- Problem-solving
- Coaching and mentoring
- Company procedure adherence
- Communication
- Scheduling coordination
- Global logistics
- Load planning support
- Client relations
- Verbal and written communication
- Logistics analysis
- Driver scheduling
- Performance metrics tracking
- Purchase orders
- Analytical thinking
- Emergency readiness
- Operational efficiency
- Decision-making
- Customer service
- Punctual and dependable
- Team building
- International shipments
- Transportation management
- Efficiency improvement
- Shipment tracking
- Salesforce management
- Workflow optimization
- Supply chain management
Affiliations
- Photography
- Arts & Crafts
- Any outdoor activity
- Football
- Baseball
- Basketball
Accomplishments
- Certified CPR
- Certified Trach Care
- Took ownership of back log Salesforce request, clearing out all of the old and made current and manageable
Strengths
- Excellent learning speed
- Highly dedicated to being accurate and learn more each day
- Take ownership
- Able to time manage and knowledge of priority
Timeline
Transportation Analyst
Epitec/Caterpillar
08.2021 - 06.2025
Insurance Biller
Bard Optical
11.2020 - 08.2021
Order Analyst
Rose International/Caterpillar
01.2015 - 04.2019
High School Diploma -
Dunlap H.S.
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