Reagan Fanning
Geneva
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Daycare Attendant
Paws In Time
03.2019 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
Swim Lesson Coordinator
Sunset Pool
03.2019 - 08.2024
- Established clear performance metrics for instructors, fostering a culture of continuous improvement within the swim lesson program.
- Promoted a positive atmosphere among staff members through team-building activities and regular meetings focused on professional growth.
- Created an inclusive learning environment that catered to diverse ages, skill levels, and backgrounds by offering various course options.
- Recruited trained, and supervised swim instructors, ensuring high-quality lessons for all participants.
Assistant Manager
Sunset Pool
03.2019 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Special Occasions
02.2020 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Tillys
04.2021 - 03.2022
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier/Barista
Panera
03.2018 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host/ Table Runner
Pal Joeys
05.2017 - 12.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
General Education
Waubonsee Community College
Sugar Grove, ILAppeal, Merchandising And Design
Iowa State University
Ames, IA03.2026
Skills
- Patience and Empathy
- Sanitation and Cleanliness
- Health and safety
- Positive Reinforcement
- Parental Communication
- CPR Certified
- Customer service skills
- Child Supervision
- Safety understanding
- Group leadership
- CPR training
- Lesson Plan Development
- Behavior management techniques
Timeline
Sales Associate
Tillys
04.2021 - 03.2022
Sales Associate
Special Occasions
02.2020 - 07.2023
Daycare Attendant
Paws In Time
03.2019 - Current
Swim Lesson Coordinator
Sunset Pool
03.2019 - 08.2024
Assistant Manager
Sunset Pool
03.2019 - 08.2023
Cashier/Barista
Panera
03.2018 - 02.2020
Host/ Table Runner
Pal Joeys
05.2017 - 12.2017
General Education
Waubonsee Community College
Appeal, Merchandising And Design
Iowa State University
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