Rolando Davis
Chicago
Summary
Professional within inspection industry, equipped with extensive knowledge of lane safety and regulations. Proven track record of maintaining high standards and ensuring compliance. Strong focus on teamwork and achieving results, adaptable to changing needs with effective communication and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Assistant Manager
OPUS INSPECTION
Skokie, IL
03.2025 - 02.2026
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Led team in implementing quality assurance protocols, enhancing inspection efficiency.
- Streamlined operational workflows, resulting in improved turnaround times for inspections.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Supervisor Ramp Agent/Warehouse Agent
ALLIANCE GROUND INTERNATIONAL
Chicago, IL
05.2017 - 02.2019
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored staff on efficient workflow practices and operational procedures.
- Conducted performance evaluations, providing constructive feedback to enhance team capabilities.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Handled day-to-day shipping and receiving overseeing more than [5000] packages per day.
Line Leader
SUPERIOR NUT & CANDY
Chicago, IL
09.2014 - 07.2015
- Verify components on work order to ensure correct number of components are available for production
- Train line Workers on the procedure to assemble products per assigned role for the day. Assign work to Line Workers
- Prepare paperwork for skid tickets, line checks, and quality checks
- Oversaw daily production workflows, ensuring adherence to safety protocols and operational standards.
- Trained and mentored team members on equipment usage and quality control procedures.
- Implemented process improvements that enhanced efficiency in packaging operations.
- Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
Lane Inspector
Opus Inspection Inc.
Skokie, IL
10.2024 - Current
- Conducted thorough inspections of vehicle lanes to ensure compliance with safety regulations.
- Identified and reported discrepancies in inspection results for timely resolution.
- Collaborated with team members to streamline inspection processes, enhancing operational efficiency.
- Trained new inspectors on standard operating procedures and safety protocols.
Letter Carrier/ CCA
United States Postal Service
Chicago, IL
12.2021 - 08.2024
- Delivered mail and packages efficiently across designated routes, ensuring timely service and customer satisfaction.
- Operated postal delivery vehicles safely, adhering to all traffic regulations and safety protocols.
- Managed daily route adjustments based on weather conditions and special requests from customers.
- Maintained accurate records of deliveries and collections using handheld devices for tracking purposes.
- Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
- Supported colleagues during peak periods or absences by covering additional routes or assisting with sorting duties as necessary.
Delivery Driver
Need It Now Delivery/Amazon
Morton Grove, IL
02.2019 - 01.2020
- Delivered packages efficiently while adhering to established safety protocols.
- Navigated routes using GPS technology to ensure timely deliveries.
- Coordinated with dispatch teams to optimize delivery schedules and routes.
- Trained new drivers on company policies, safety procedures, and delivery techniques.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Forklift Operator
C.H. Robinson/ Snelling Staffing
Des Plaines, IL
10.2019 - 11.2019
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted safety checks on equipment to ensure compliance with safety regulations.
- Implemented process improvements that enhanced loading and unloading efficiency.
- Collaborated with team members to optimize workflow and maintain productivity.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Overnight Crew Stocker
TARGET
Chicago, IL
06.2016 - 05.2017
- Stock merchandise efficiently to maintain optimal inventory levels and product presentation.
- Organize stockroom and display areas for improved accessibility and shopping experience.
- Monitor product expiration dates to ensure freshness and compliance with safety standards.
- Assist in maintaining a clean, safe work environment by adhering to safety guidelines consistently.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
CNC/Machine Operator
ADC DIE CASTING
Elk Grove Village, IL
11.2015 - 05.2017
- Operated CNC machines to produce precision die cast components.
- Interpreted technical drawings and specifications for accurate production execution.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Properly loaded and unloaded materials in and out of machines.
- Inspected finished parts by checking for defects to meet quality standards.
Grocery Stocker/Retail
LEAMINGTON FOODS
Chicago, IL
06.2014 - 03.2016
- Stocked shelves efficiently to maintain product availability and enhance customer shopping experience.
- Monitored inventory levels to ensure timely replenishment of merchandise, minimizing stockouts.
- Organized product displays to optimize space utilization and promote seasonal items effectively.
- Assisted in training new staff on stocking procedures and safety protocols to uphold operational standards.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Production Line Worker
JRS DISTRIBUTION
Sturtevant, WI
06.2012 - 11.2012
- Operated machinery to ensure efficient production flow.
- Conducted quality inspections to maintain product standards.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Followed instructions to make products in line with customer specifications.
- Boxed, labeled, and transported items to support assembly operations.
- Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
Customer Service
HARRINGTON COLLEGE OF DESIGN
Chicago, IL
08.2008 - 04.2012
- Coordinated appointment scheduling and maintained accurate records in reservation system.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Oversaw inventory management of office supplies and ensured timely reordering as needed.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
Administrative Assistant
HARRINGTON COLLEGE OF DESIGN
Chicago, IL
08.2007 - 08.2008
- Coordinated schedules and meetings for faculty and administrative staff, enhancing operational efficiency.
- Managed communications between departments, ensuring timely dissemination of information.
- Developed and maintained filing systems, improving document retrieval processes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Farmer/ Trainee
GROWING HOME INC
Chicago, IL
03.2007 - 10.2007
- Cultivated diverse crops using sustainable farming practices to enhance soil health and yield quality.
- Operated and maintained agricultural machinery, ensuring optimal performance and safety standards.
- Implemented pest management strategies to minimize crop damage while adhering to environmental regulations.
- Improved overall farm efficiency with the adoption of modern agricultural technology and equipment.
Education
Associate in Digital Photography - Digital Photography
Harrington College of Design
Chicago05-2009
Skills
- Data collection
- Customer service
- Multitasking
- Team leadership
- Attention to detail
- Computer skills
- Data entry
- Training and mentoring
Timeline
Assistant Manager
OPUS INSPECTION
03.2025 - 02.2026
Lane Inspector
Opus Inspection Inc.
10.2024 - Current
Letter Carrier/ CCA
United States Postal Service
12.2021 - 08.2024
Forklift Operator
C.H. Robinson/ Snelling Staffing
10.2019 - 11.2019
Delivery Driver
Need It Now Delivery/Amazon
02.2019 - 01.2020
Supervisor Ramp Agent/Warehouse Agent
ALLIANCE GROUND INTERNATIONAL
05.2017 - 02.2019
Overnight Crew Stocker
TARGET
06.2016 - 05.2017
CNC/Machine Operator
ADC DIE CASTING
11.2015 - 05.2017
Line Leader
SUPERIOR NUT & CANDY
09.2014 - 07.2015
Grocery Stocker/Retail
LEAMINGTON FOODS
06.2014 - 03.2016
Production Line Worker
JRS DISTRIBUTION
06.2012 - 11.2012
Customer Service
HARRINGTON COLLEGE OF DESIGN
08.2008 - 04.2012
Administrative Assistant
HARRINGTON COLLEGE OF DESIGN
08.2007 - 08.2008
Farmer/ Trainee
GROWING HOME INC
03.2007 - 10.2007
Associate in Digital Photography - Digital Photography
Harrington College of Design