Raynelle Anderson
Monmouth
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
2010
2010
years of post-secondary education
Work History
Retail Sales Associate
Next generation wireless
Monmouth
- Assisted customers with product selection and inquiries.
- Operated point-of-sale system for transactions and returns.
- Maintained store cleanliness and organized merchandise displays.
- Provided product demonstrations to enhance customer understanding.
Patient Service Representative
OSF Saint Francis Medical Center
Galesburg
- Greeted patients and visitors warmly upon arrival at the medical center.
- Scheduled appointments efficiently using the electronic health record system.
- Managed patient inquiries through phone and in-person interactions effectively.
- Assisted with insurance verification and eligibility checks for patients promptly.
Customer Service Representative
AT&T Mobility
Rantoul
- Assisted customers with inquiries regarding mobile plans and services.
- Processed customer orders and account changes efficiently.
- Resolved billing issues by investigating and correcting discrepancies.
Education
Faith Community Fellowship
Decatur, ILSome College (No Degree) -
Richland Community College
Decatur, ILSome College (No Degree) -
Parkland College
Champaign, ILSkills
- Customer service
- Appointment scheduling
- Product knowledge
- Sales transactions
Timeline
Retail Sales Associate
Next generation wireless
Patient Service Representative
OSF Saint Francis Medical Center
Customer Service Representative
AT&T Mobility
Faith Community Fellowship
Some College (No Degree) -
Richland Community College
Some College (No Degree) -
Parkland College