Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Raymond Shoemaker

Round Lake

Summary

Dynamic Inside Sales Representative with a proven track record at Stericycle, excelling in client relationship management and persuasive negotiation. Consistently exceeded sales targets through effective upselling and cross-selling strategies, driving revenue growth. Adept at utilizing Salesforce CRM to enhance pipeline development and maintain strong client rapport.

Overview

3
3
years of professional experience

Work History

Inside Sales Representative

Stericycle
06.2024 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Used CRM software to maintain detailed contact logs and account records.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth service knowledge.
  • Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
  • Maintained 100% to targeted KPIs Month over Month.

Member Service Representative

Crunch Fitness
09.2023 - 05.2024
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Assisted members with account management, including updating personal information and setting up automated payments.
  • Consistently met or exceeded performance metrics through proactive management of workload and effective prioritization.
  • Contributed to branch sales goals by effectively cross-selling products and services.

Marketing Intern

RustOleum
05.2022 - 08.2023
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Researched competitor trends and interpreted findings to report conclusions to supervisors.
  • Tracked campaign performance metrics to identify areas for improvement and adjust strategies.

Education

MBA -

University of Missouri
Columbia, MO
05-2024

Skills

  • Upselling and cross selling
  • Issue resolution
  • Client relationship management
  • Rapport building
  • Sales expertise
  • Salesforce CRM
  • B2B sales
  • Contract management
  • Revenue growth
  • Persuasive negotiator
  • Pipeline development
  • Territory management
  • Objection handling

Accomplishments

  • Surpassed annual quota by 122%
  • Part of the Culture Committee, creating and maintaining positive organizational culture within the work place.
  • Member of HISC, attended and organized meeting with companies based in medical device sales.

Timeline

Inside Sales Representative

Stericycle
06.2024 - Current

Member Service Representative

Crunch Fitness
09.2023 - 05.2024

Marketing Intern

RustOleum
05.2022 - 08.2023

MBA -

University of Missouri

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Raymond Shoemaker