Raymond Grant
Chicago
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Manager
UPS
03.2021 - 06.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Driver
Amazon
01.2020 - 11.2020
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
Assistant Manager
Wingstop
04.2019 - 12.2019
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Reviewed sales and gross profit report to assess company efficiency.
Package Handler
DD's Discount
02.2018 - 04.2019
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Operated equipment while observing standard safety procedures.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Education
Associate of Business Administration - Business
City Colleges of Chicago-Harry S Truman College
Chicago, IL07.2025
High School Diploma -
Curie Metro High School
Chicago, IL05.2019
Skills
- Staff Management
- Team Development
- Technical Proficiency
- Customer Service
- Time Management
- Team Leadership
Timeline
Manager
UPS
03.2021 - 06.2022
Driver
Amazon
01.2020 - 11.2020
Assistant Manager
Wingstop
04.2019 - 12.2019
Package Handler
DD's Discount
02.2018 - 04.2019
Associate of Business Administration - Business
City Colleges of Chicago-Harry S Truman College
High School Diploma -
Curie Metro High School
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