Summary
Overview
Work History
Education
Skills
Timeline
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Rayanna Anderson

Morrisonville

Summary

Dynamic administrative professional with extensive experience at Prairieland FS, excelling in customer service and office administration. Proven ability to maintain confidentiality and manage records efficiently. Skilled in Agvance Legacy and adept at time management, ensuring timely responses and fostering strong client relationships. Committed to enhancing operational efficiency and delivering exceptional support.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Prairieland FS
06.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained inventory of office supplies and placed orders.

Secretary

DeWitt County States Attorneys Office
08.2017 - 04.2022
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Managed multiple high-priority tasks simultaneously, meeting all deadlines while maintaining a high level of accuracy.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Screened telephone calls and forwarded to appropriate departments.
  • Filed documents with courts on behalf of attorney.

Certified Nursing Assistant

Elaine Smith
05.2016 - 12.2018
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

Education

High School

Clinton High School
Clinton, IL
05-2016

Certified Nursing Assistant - CNA

Bloomington Career Institute
Bloomington, IL
05-2016

Skills

  • Customer service
  • Agvance
  • Computer skills
  • Office administration
  • Data entry
  • Administrative support
  • Documentation and recordkeeping
  • Time management
  • Microsoft Excel
  • Microsoft Word

Timeline

Administrative Assistant

Prairieland FS
06.2022 - Current

Secretary

DeWitt County States Attorneys Office
08.2017 - 04.2022

Certified Nursing Assistant

Elaine Smith
05.2016 - 12.2018

High School

Clinton High School

Certified Nursing Assistant - CNA

Bloomington Career Institute

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Rayanna Anderson