Rayan Kharot-Tanha
Morton Grove
Summary
Adaptable host and front desk representative skilled in maintaining organization and cleanliness in fast-paced settings. Known for effective communication and quick decision-making. Aiming to enhance guest relations and contribute to a seamless dining experience.
Overview
1
1
year of professional experience
Work History
Host
Helmand Restaurant
Chicago, IL
03.2023 - 12.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency.
- Assisted in coordinating dining flow during peak hours.
- Communicated menu specials and answered guest inquiries promptly.
- Collaborated with waitstaff to enhance overall guest experience.
- Maintained cleanliness and organization of front-of-house areas.
- Adapted quickly to changing circumstances and guest needs.
- Supported team members during busy shifts to ensure smooth operations.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
High School Diploma -
Niles North High School
Skokie, IL06.2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Telephone reception
- Guest relations
- Reservations
Languages
Persian
Native or Bilingual
Timeline
Host
Helmand Restaurant
03.2023 - 12.2023
High School Diploma -
Niles North High School