Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Ravindran Tharumar

Naperville

Summary

25 years of experience at Tata Consultancy Services (TCS) with a focus on leading large-scale customer engagements across North America and Europe. Proven track record in expanding strategic footprints for global clients by delivering tailored business solutions. Recently led the North America segment (start-up ecosystem) within TCS's Education business unit, achieving significant growth. Strong expertise in account and program management, with a portfolio management experience of approximately $20 million annually, collaborating effectively with C-Suite executives.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Segment Head

Tata Consultancy Services
08.2024 - Current
  • 30% YoY Growth in TCS Education business Unit, North America
  • Start-up eco-system as Education is a newly formed business unit
  • Explore and navigate through uncharted territories
  • Leverage partnerships and conference events to position TCS offerings in the marketplace

Client Partner

Tata Consultancy Services
01.2020 - 08.2024
  • Leading Insurer in North America
  • Spearheaded a new logo entry for TCS in the NA region (Large Commercial Insurer) - Established a new revenue stream within the Canada and US regions.
  • Established new revenue stream within Canada and US region.
  • Grown the account to 10 M $ per annum in the 2nd year.
  • Won 5 multi million programs during this tenure (Digital transformation programs – Underwriting, Claims; Digitization of Policy processing using COTS product, Integration with Salesforce systems, multi year ADM deals)

Business Relationship Manager

Tata Consultancy Services
01.2016 - 12.2019
  • Leading Global Commercial Insurer
  • Expanded an existing customer account portfolio (~ 5 M increase in revenue base in 18 months)
  • Expanded foot-print in 3 new areas – Business Operations, Business Technology modernization and Digital Workplace.

Program Delivery Manager

Tata Consultancy Services
07.2010 - 12.2015
  • Leading Global Commercial Insurer
  • Managed a Commercial Insurance product roll out across North America for a Commercial Insurer (~25M $ value, 3 years) as a Delivery Owner (Encompassing Core Policy admin functions)

Delivery Lead

Tata Consultancy Services
01.2008 - 06.2010
  • German Multinational Software Company
  • Engaged as interim program director for a large integration program across enterprise functions
  • Managed the Core Insurance portfolio including the roll out of Policy admin platform to multiple business lines
  • Managed the global application management portfolio including Front Office, Mid Office and Backoffice
    application stack

Service Delivery Manager / Project Manager

Tata Consultancy Services
01.2005 - 12.2007
  • Leading Life Insurer in North America
  • Managed the policy admin portfolio including Document content management
  • Engaged in mainframe exit and transformation initiatives

Education

Growth & Transformation Leadership Program

UCLA Anderson Executive Education
Los Angeles, CA
01-2022

EMerging Leadership Seminar

Fischer College Of Business Executive Education
Columbus, Ohio
01-2021

MBA - Operations Management

IGNOU
Dehli, India

Bachelor - Engineering

Thiagarajar College of Engineering
Madurai, India

Skills

  • Customer Relationship Management
  • Stakeholder Management
  • People Management
  • Negotiation skills
  • Financial Management – Budget/Cost
  • Global Account engagement & Resource management
  • Design thinking
  • Agile methodology: Agile Certified Scrum Master, Agile Release Train Engineer
  • Business functions: Underwriting, Claims, Finance, Business Operations, Life, Accident & Health
  • Coaching: Certified Workplace Coach, Jul 2024
  • Gen AI - E1
  • M365 Copilot

Certification

  • PMP
  • Agile Certified Scrum Master | Agile Release Train Engineer
  • Certified Workplace Coach, Jul 2024
  • Guidewire InsureSuite Analyst/PM – Learning path completed, Apr 2024
  • Digital Learning – Agile, Cloud, DevOps, AI, ML – 2021 (10 Day boot camp)
  • Ambassador Corps training (TCS Sales leadership training) -2019
  • Pragati | Leadership training (TCS Delivery leadership training) - 2009

Affiliations

Volunteer - Service to Community

  • Volunteer at Hesed House - Aurora once a month on a Sunday as part of “Service to needy” program
    organized by Sai Samasthan. As part of this initiative, a group of volunteers gather, prepare hot lunch
    and serve to the needy
  • Volunteer at Feed the Starving children along with Family. As a family we have Volunteered more than
    40 times over the last 3 years.
  • Volunteer at local food pantry over the weekends (58 hours in 2022-23) - Loaves & Fishes.
  • Graduated TCS “Leaders with Purpose” program and actively log the community activities to HR and
    extend participation on opportunities that company provide (For instance Npower Mentoring sessions)
  • Active participant in TCS Fit4Life : Clocked 1420 miles since Sep 2020. TCS contributes to community
    for every mile of distance logged. This helps me personally in health / wellness and at the same
    time provide satisfaction that company is contributing to community for my efforts.

Timeline

Segment Head

Tata Consultancy Services
08.2024 - Current

Client Partner

Tata Consultancy Services
01.2020 - 08.2024

Business Relationship Manager

Tata Consultancy Services
01.2016 - 12.2019

Program Delivery Manager

Tata Consultancy Services
07.2010 - 12.2015

Delivery Lead

Tata Consultancy Services
01.2008 - 06.2010

Service Delivery Manager / Project Manager

Tata Consultancy Services
01.2005 - 12.2007

Growth & Transformation Leadership Program

UCLA Anderson Executive Education

EMerging Leadership Seminar

Fischer College Of Business Executive Education

MBA - Operations Management

IGNOU

Bachelor - Engineering

Thiagarajar College of Engineering
Ravindran Tharumar