Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Raven Oliver

Skokie

Summary

Accomplished Product Content Analyst with a proven track record at Anixter International, enhancing data integrity and operational efficiency through expert use of SQL and VBA, alongside exceptional analytical skills. Spearheaded cross-functional projects, significantly improving product content lifecycle management and stakeholder reporting with innovative data visualization and automation strategies.

Overview

13
13
years of professional experience

Work History

Product Content Analyst

Anixter International
Glenview
02.2016 - 10.2020
  • Used bug tracking systems like JIRA for managing defects throughout the PIM system implementation.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Transforming various datasets into a unified source for use in data visualizations that help report product SLAs, and cycle times.
  • Composed Access/SQL queries to retrieve product data for gap analysis.
  • Created macros in VBA to facilitate the automation of manual tasks pertaining to data consolidation and population.
  • Leveraged Power BI dashboards to effectively summarize and present descriptive insights to internal and external stakeholders.
  • Recommend strategies based on product analytics research for new and existing products, in alignment with online content initiatives.
  • Managed the life cycle of product content, such as product marketing copy, data attributes, and supporting digital assets, to ensure accurate and complete information within a central repository.
  • Performed data validations (audits) to ensure data integrity across product lines and business systems.
  • Collaborated with other cross-functional areas (including Supplier Relations, Product Management, Sales, and Inventory Management) to support product recommendations and resolve time-sensitive requests and reports.
  • Managed multiple projects simultaneously while staying organized and ensuring deadlines are met without compromising quality standards.

Global Product Author

Newark element14
Chicago
03.2014 - 07.2015
  • Company Overview: High service distributor of technology products, services and solutions for electronic system design, maintenance and repair
  • Developed, acquired, transformed, loaded and maintained content data to aid and improve the quality of the product information used to support eCommerce and print solutions globally across two systems
  • Performed content activities such as data analysis, editing, applying updates resulting from normalization, support and other functions related to content issues along with ensuring the consistency and accuracy of product information for a broad range of products
  • Executed data updates to improve the customer’s online search experience globally across multiple websites
  • Worked cross-functionally with internal enterprise business partners to directly support key business initiatives (including Product Management, eCommerce, Technical Support, customers and vendors) across various channels and time zones
  • High service distributor of technology products, services and solutions for electronic system design, maintenance and repair

Product Operations Associate / Product Marketing Analyst

Newark element14
Chicago
06.2011 - 01.2014
  • Company Overview: High service distributor of technology products, services and solutions for electronic system design, maintenance and repair
  • Delivered ad-hoc analytical tasks in varying size and scope to senior stakeholders
  • Drove the identification and development of operational tools to support Product Marketing / Management
  • Drove and managed commercial business opportunities that supported the global strategic initiatives of the Product Marketing / Management team
  • Built, managed and improved key pieces of market data including Market Share & competitor inventory positioning
  • Drove process improvements for operational efficiency / effectiveness for Product Marketing / Management
  • Managed page counts, schedule for deadlines, and developed Vendor Linecard for annual, monthly, and bi-monthly print publications
  • High service distributor of technology products, services and solutions for electronic system design, maintenance and repair

Product Author

Newark element14
Chicago
12.2007 - 05.2011
  • Company Overview: High service distributor of technology products, services and solutions for electronic system design, maintenance and repair
  • Responsibilities were very similar to those listed above for Global Product Author
  • Co-Lead on a Strategic project to standardize data across the entire breadth of product offering for the entire business
  • Created defined processes for the product grouping structure (Hierarchy) to standardize existing and optimize new product categories for future data collection
  • High service distributor of technology products, services and solutions for electronic system design, maintenance and repair

Education

BS in Electronic Engineering -

DeVry University
Chicago, IL

Skills

  • Access, Excel, PowerPoint, VBA
  • Python 30
  • SQL
  • P360 / OnePIM (Informatica)
  • STEP MDM by Stibo Systems
  • AS/400 (BPCS)
  • G Suite (Google Apps)
  • Microsoft SQL Server
  • Qlikview / Qlik, Tableau, Power BI
  • Strong understanding of product categorization and hierarchy

Soft Skills

  • Detail-Oriented Analysis
  • Adaptability
  • Task prioritization
  • Cross-functional coordination
  • Teamwork and collaboration
  • Analytical and critical thinking

Accomplishments

  • Customer Service Excellence Regional /Internal Award - Q1 2013
  • Making a Difference: Innovation Regional /Internal Award - 2H 2014

Timeline

Product Content Analyst

Anixter International
02.2016 - 10.2020

Global Product Author

Newark element14
03.2014 - 07.2015

Product Operations Associate / Product Marketing Analyst

Newark element14
06.2011 - 01.2014

Product Author

Newark element14
12.2007 - 05.2011

BS in Electronic Engineering -

DeVry University

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Raven Oliver