Raven Jones
Calumet City
Summary
Certified medical assistant with expertise in delivering high-quality patient care. Demonstrates reliability and efficiency while utilizing a diverse skill set. Strong team player committed to enhancing patient outcomes through collaboration and compassion. Eager to contribute to a stable healthcare environment with a focus on continuous learning.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Union League Club of Chicago
Chicago
07.2022 - 08.2024
- Provided personalized recommendations for local dining, activities, and transportation to enhance guest engagement.
- Managed multiple tasks, prioritized urgent requests, and maintained positive attitude to enhance guest satisfaction.
- Collaborated with departments to streamline processes and ensure seamless member and guest experience.
Patient Care Technician
DaVita
Chicago
01.2022 - 07.2022
- Documented patient vital signs including temperature, blood pressure, pulse, and respiration rates to ensure accurate monitoring during dialysis treatment.
- Disinfected fistula, graft, and catheter with antiseptic solution while adhering to safety protocols to prepare for cannulation.
- Executed sterilization and maintenance of hemodialysis machines and equipment to uphold infection control standards and ensure patient safety.
Cashier
Culver's
Lansing
07.2019 - 01.2021
- Assisted customers in locating products, responding to inquiries, and providing tailored product recommendations.
- Maintained cleanliness of counters and conveyor belt, ensuring a hygienic shopping environment.
- Trained new team members on cash register operation and customer service protocols, enhancing team readiness.
Cashier
Wheel Fun Rentals
Chicago
06.2018 - 11.2018
- Operated cash register, processed payments, and ensured accurate change for customer transactions.
- Assisted customers in locating products, addressing inquiries, and providing relevant product recommendations.
- Trained new team members on cash register operation, stock procedures, and customer service best practices.
Education
Certificate - Certified Medical Assistant
National Louis University- Accelerate U
Chicago, IL06-2026
Certification -
Phlebotomy Specialists
Chicago, IL06-2021
High School Diploma -
Thorton Fractional North
Calumet City, IL05-2020
Skills
- EPIC/EHR training
- Organizational skills
- Inventory management
- Problem solving
- Medical Terminology
- Specimen handling
- Venipuncture
- Vital sign monitoring
Timeline
Front Desk Agent
Union League Club of Chicago
07.2022 - 08.2024
Patient Care Technician
DaVita
01.2022 - 07.2022
Cashier
Culver's
07.2019 - 01.2021
Cashier
Wheel Fun Rentals
06.2018 - 11.2018
Certificate - Certified Medical Assistant
National Louis University- Accelerate U
Certification -
Phlebotomy Specialists
High School Diploma -
Thorton Fractional North