Rashad Collins
Dolton
Summary
Dedicated delivery driver with expertise in route planning, cargo handling, and vehicle inspection. Committed to enhancing customer satisfaction through efficient service and safe driving practices.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
Chicago, IL
07.2024 - 09.2025
- Delivered packages efficiently, adhering to established safety and operational protocols.
- Navigated delivery routes using GPS technology, optimizing travel time and fuel efficiency.
- Maintained vehicle cleanliness and functionality through regular inspections and preventive maintenance checks.
- Assisted in training new drivers on best practices for delivery procedures and customer service standards.
- Monitored inventory levels to ensure accurate package counts during loading and unloading processes.
- Delivered packages to customer doorsteps and business offices.
- Mentored junior drivers, fostering a collaborative environment focused on performance excellence and accountability.
- Implemented process improvements that enhanced route efficiency, reducing overall delivery times.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Cashier/Grocery Stocker
Family Dollar
Hammond, IN
03.2023 - 05.2024
- Processed customer transactions quickly and accurately using point-of-sale systems.
- Maintained clean and organized checkout area, ensuring a positive shopping experience.
- Assisted customers in locating products and resolving issues effectively.
- Trained new cashiers on operational procedures and customer service standards.
- Collaborated with team members to maintain inventory levels and restock merchandise.
- Greeted customers entering store and responded promptly to customer needs.
- Provided feedback to management on improving store operations and customer satisfaction initiatives.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Contractor
Curtis Remodeling Company
Dolton
09.2020 - 01.2023
- Supervised remodeling projects to ensure quality and compliance with safety standards.
- Coordinated with subcontractors to optimize workflow and project timelines.
- Trained new team members on tools, safety protocols, and best practices.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
Cashier
Taco Bell
Dolton
07.2019 - 01.2020
- Operated cash register accurately, processing customer transactions efficiently.
- Assisted customers with menu selections and answered questions about ingredients.
- Maintained cleanliness of work area and dining space, ensuring compliance with health standards.
- Collaborated with team members to streamline service during peak hours.
- Monitored inventory levels, notifying management of low stock items promptly.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Thornridge High School
Dolton, ILSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Safe driving
- Safe driving record
- Cargo handling
- Route planning
- Vehicle inspection
Timeline
Delivery Driver
Amazon
07.2024 - 09.2025
Cashier/Grocery Stocker
Family Dollar
03.2023 - 05.2024
Contractor
Curtis Remodeling Company
09.2020 - 01.2023
Cashier
Taco Bell
07.2019 - 01.2020
High School Diploma -
Thornridge High School