RaNiya Rhea
Country Club Hills
Summary
Dynamic professional with a proven track record at Nordstrom, excelling in team leadership and customer service. Enhanced operational efficiency through effective task delegation and problem-solving. Developed training materials that improved onboarding processes, contributing to a more knowledgeable workforce. Skilled in workload management and committed to delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Nordsrom
03.2023 - Current
- Supported daily operations by assisting with scheduling and task delegation.
- Collaborated with team members to enhance workflow efficiency and communication.
- Assisted in training new staff on company policies and operational procedures.
- Maintained inventory records, ensuring accuracy and timely updates.
Service Coordinator
Meijer
08.2021 - 08.2022
- Coordinated service schedules to optimize resource allocation and enhance customer satisfaction.
- Managed communication between clients and service teams to ensure timely resolution of issues.
- Developed training materials for new team members, improving onboarding efficiency and knowledge retention.
- Assisted in implementing process improvements that increased operational effectiveness and reduced service delays.
Education
High School Diploma -
Rich Central
Olympia Fields, IL05-2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Task delegation
- Problem-solving
- Workload management
Timeline
Assistant Manager
Nordsrom
03.2023 - Current
Service Coordinator
Meijer
08.2021 - 08.2022
High School Diploma -
Rich Central
Assistant manager spotlight
Doubled my adoption percentage in 3 ownership categories