Raneem Hammad
Hickory Hills
Summary
A motivated and dedicated college student who intends to transfer to the University of Illinois Chicago to study law after achieving an Associate of Arts degree. My previous experience includes customer service and hospitality jobs, including as a Customer Service Associate at Walgreens and as a Dietary Aide/Server at Beacon Hill, Lifespace Communities. I acquire strong communication skills, teamwork, and problem-solving skills in fast-paced environments. Volunteering, having worked for organizations like Feed the Children and Universal Middle School, demonstrating advocacy and service to the community. Im a goal-directed person who wants to build a career in law and contribute positively to both the legal profession and the community.
Overview
2
2
years of professional experience
Work History
Culinary Server
Lifespace Senior Services
09.2024 - Current
- Resolved customer complaints promptly and professionally, preserving the establishment's reputation for excellent service.
- Collaborated with kitchen staff to ensure timely preparation and presentation of high-quality dishes.
- Assisted in training new staff members, sharing expertise, and fostering a supportive team environment for continued success.
- Insured complete professionalism at all times
- Experience in both, health center and the independent living sectors.
- Familiar with all diets, types, requirements, and needs
Customer Service Associate
Walgreens
09.2023 - 12.2023
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Arts -
Moraine Valley Community College
Palos Hills, ILHigh School Diploma -
Amos Alonzo Stagg Highschool
Palos Hills, IL05-2024
Skills
- Customer Service and Communication
- Teamwork and Collaboration
- Time Management and Multitasking
- Problem-Solving and Conflict Resolution
- Food Service and Safety Standards
- Senior Resident Care and Support
- Community Engagement and Volunteering
- Adaptability and Quick Learning
- Strong Work Ethic and Reliability
- Organizational and Interpersonal Skills
Timeline
Culinary Server
Lifespace Senior Services
09.2024 - Current
Customer Service Associate
Walgreens
09.2023 - 12.2023
Associate of Arts -
Moraine Valley Community College
High School Diploma -
Amos Alonzo Stagg Highschool
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