Ran Laskier
Head Of Sales, Business Development Specialist And Senior Account/ Success Manager
Giv‘atayim
Summary
Results-driven leader with over 15 years of experience in the Financial Services Industry, specializing in sales, customer success, and business development. Demonstrated track record of increasing revenue, fostering client relationships, and executing strategic initiatives. Proficient in recognizing market opportunities, creating innovative solutions, and managing top-performing teams. Adaptable to industry changes and skilled at utilizing expertise to drive organizational achievements.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Senior Customer Success and Business Development
Leverate
Ramat Gan, Tel Aviv
01.2022 - 07.2025
- Trained new Customer Success Managers, setting them up for success in their roles through hands-on coaching and mentoring.
- Optimized the customer journey by analyzing usage patterns and providing tailored recommendations based on unique needs.
- Implemented client feedback loops to inform product enhancements and better meet customer needs.
- Reduced churn rate by proactively identifying at-risk customers and addressing their needs.
- Achieved revenue targets by managing renewals effectively and identifying upsell opportunities within existing accounts.
- Served as the primary point-of-contact for strategic clients, ensuring timely resolution of issues and effective communication.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
Head of Sales
TOYGA
Tel Aviv, Tel Aviv
01.2016 - 01.2021
- Achieve growth and hit sales targets by successfully managing the sales team leaders and representatives (~32 total); responsible for annual budget management.
- Leading continuous improvement plans; developing success-driven strategies.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Promote company products and services as well as onboard new B2B partners.
- Build and maintain strong, long-lasting client relationships.
- Working closely with different stakeholders within the company.
- Create sales reports and develop sales training programs.
- Responsible for recruiting, mentoring, and performance monitoring of new sales representatives.
Sales Team Leader
TOYGA
Tel Aviv, Tel Aviv
01.2014 - 01.2016
- Direct management of sales representatives (~20) while planning and hitting the company's goals.
- Recruit, train and coach the sales team.
- Delegate tasks and set deadlines.
- Keep informed of new products and services.
- Managed a high-performing sales team, consistently achieving and surpassing set targets.
- Boosted sales performance by implementing effective team training and coaching strategies.
Retention Agent & Senior Account Manager
TOYGA
01.2014 - 12.2014
- Design and implement customer retention strategies to increase loyalty and retain business.
- Analyze customer feedback, negotiate with customers, implement retention strategies, and compile reports for sales managers.
Sales Representative
TOYGA
Tel Aviv, Tel Aviv
01.2011 - 12.2013
- Serves customers by selling products and meeting customer needs.
- Providing services to existing accounts, obtaining orders, and establishing new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Sales & Marketing Manager
Srutonim
01.2011 - 12.2011
- Report directly to the CEO on sales-related responsibilities.
- Recruiting new business customers and leading marketing initiatives for all types of potential business customers.
Sales Manager, Business Division
Cellcom
01.2008 - 12.2010
- Direct management of ~17 sales employees in the business division while meeting sales goals, mentoring, and training.
- Thinking out of the box on how to deal with major competitors.
- Overseeing the activities and performance of the sales team.
- Promoting the organization and products.
Sales Agent, Business Division
Cellcom
01.2006 - 12.2008
- Managing the sale processes of the company's products to different business customers.
- Deliver customized, targeted sales strategies.
- Close sales and lead customer through the purchasing process.
- Meet all quotas for inside and outside sales.
Radio Operator & Team Leader in the ICT Audit Team
Israeli Defense Forces
01.2002 - 12.2005
- Direct Management of a team of ~5 soldiers in the ICT Audit Team.
- Responsible to transmit and receive communications while using radiotelegraph equipment.
- Operate and maintain communications equipment and electronic testing equipment.
Education
BA - Business Administration & Communications
The Open University of Israel
01.2009 - 01.2014
Skills
Customer satisfaction
Customer feedback analysis
Relationship management
Upselling strategies
Account growth
Sales strategy
Revenue growth
Customer retention
Strategic planning
Staff mentoring & leadership
Websites
Recommendations
available upon request
Military Service
Radio Operator & Team Leader in the ICT Audit Team, Israeli Defense Forces, 01/01/02, 12/31/05, Direct Management of a team of ~5 soldiers in the ICT Audit Team., Responsible to transmit and receive communications while using radiotelegraph equipment., Operate and maintain communications equipment and electronic testing equipment.
Timeline
Senior Customer Success and Business Development
Leverate
01.2022 - 07.2025
Head of Sales
TOYGA
01.2016 - 01.2021
Sales Team Leader
TOYGA
01.2014 - 01.2016
Retention Agent & Senior Account Manager
TOYGA
01.2014 - 12.2014
Sales Representative
TOYGA
01.2011 - 12.2013
Sales & Marketing Manager
Srutonim
01.2011 - 12.2011
BA - Business Administration & Communications
The Open University of Israel
01.2009 - 01.2014
Sales Manager, Business Division
Cellcom
01.2008 - 12.2010
Sales Agent, Business Division
Cellcom
01.2006 - 12.2008
Radio Operator & Team Leader in the ICT Audit Team
Israeli Defense Forces
01.2002 - 12.2005
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