Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramon Quinones

Chicago

Summary

Dynamic and results-driven professional with experience at Wholefoods, excelling in seafood handling and customer engagement. Proven ability to enhance sales through effective upselling and product recommendations. Strong expertise in food safety and workplace safety, fostering a clean and organized environment while building lasting customer relationships.

Overview

24
24
years of professional experience

Work History

Seafood Clerk

Wholefoods
02.2010 - Current
  • Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
  • Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
  • Washed floors, walls, coolers and storage shelves.
  • Conducted routine quality assurance inspections to ensure adherence to food safety standards within the seafood department.
  • Promoted a positive shopping experience by addressing customer inquiries or concerns in a polite, professional manner.
  • Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
  • Assisted customers with product selection by making recommendations and suggestions based on customer needs.
  • Checked quality of products and removed expired items.
  • Followed written recipes to prepare prepackaged seafood meals.
  • Interacted with customers to foster loyalty and satisfaction.
  • Created hospitable shopping experience by merchandising and stocking products and specialty items.

Job Coach/DSP

Seven Hills Foundation
06.2001 - 12.2010
  • Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
  • Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
  • Developed and maintained relationships with community resources to support job coaching.
  • Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
  • Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
  • Established a supportive environment for clients, conducting regular check-ins to address any concerns or obstacles during the job search process.
  • Conducted mock interviews to help clients prepare for interviews with potential employers.
  • Conducted thorough assessments of client strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
  • Improved clients'' networking abilities with personalized coaching on professional communication techniques and etiquette.

Education

GED -

Adult Learning Center
Worcester, MA
06.1999

Skills

  • Fish identification
  • Knife handling
  • Workplace safety
  • Food safety
  • Labeling accuracy
  • Cleaning procedures
  • Cross-contamination prevention
  • Stock rotation
  • Seafood handling
  • Allergen awareness
  • Placing orders
  • Waste reduction
  • Health code standards
  • Upselling
  • Temperature monitoring
  • Fish filleting
  • Maintaining freshness
  • Merchandising techniques

Timeline

Seafood Clerk

Wholefoods
02.2010 - Current

Job Coach/DSP

Seven Hills Foundation
06.2001 - 12.2010

GED -

Adult Learning Center
Ramon Quinones