Reliable worker with background in logistics operations and customer service. Familiarity with airport regulations and safety procedures. Known for teamwork skills, strong communication abilities, and commitment to detail.
Overview
5
5
years of professional experience
Work History
Fleet Service Clerk
Envoy Airlines
09.2024 - 05.2025
Operated a variety of motorized ground support equipment, such as tugs and belt loaders.
Drove deice trucks around the airport ramp. Safely pulled trucks up to and from the aircraft. Safely guided drivers to and from the aircraft.
Loaded luggage into appropriate compartments within airplane cabins.
Communicated with pilots about de-ice requests.
Assisted in de-icing aircraft, and removing snow or debris from operational areas.
Assisted passengers with their luggage needs.
Transported cargo between terminals using carts, pallet jacks, or other specialized vehicles.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Warehouse Lead
A1 Quality Logistics
09.2022 - 09.2024
Managed daily operations for over 50 independent contractors for a travel logistics company.
Set up a weekly schedule for all employees.
Collected and organized sign-in and time sheets.
Confirmed weekly hours and production for payroll.
Created and submitted weekly payroll tickets.
Oversaw vacation and sick days.
Helped with setting up direct deposit and pay questions.
Handled paperwork and bookkeeping.
Prepared daily pre/post-shift paperwork.
Worked with the LumperLink payroll system.
Email correspondence.
Monitored attendance, punctuality, and production.
Ensured all personnel comprehended safety regulations.
Order selection audits.
Nutrition Coordinator
Health Plus Indiana
01.2022 - 09.2022
Provided excellent customer service and attention to clients, whether face-to-face or through phone conversations.
Conducted monthly meetings with clients to discuss meal plans based on special diets.
Packed client meals.
Connected with clients to schedule meal and medication delivery.
Delivered client meals and medications.
Transported clients to and from appointments.
Kept records for mileage, gas receipts, and vehicle maintenance. Managed upkeep for company vehicles.
Managed inventory, ordered supplies and stocked the pantry as required.
Created and organized client files.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Housekeeper
Beachwalk Vacation Rentals
05.2020 - 01.2022
Ensured the beach houses were cleaned to meet the customers' satisfaction.
Duties include bed-making, sweeping, mopping, scrubbing, and dusting.
Checked stocking levels and replenished items as needed.
Followed safety and sanitation policies
Ensured all rooms were cared for and inspected according to standards.
Notified supervisors of any damages that needed attention.