Summary
Overview
Work History
Education
Skills
Core Competencies
Accomplishments
Certification
Timeline
Generic

Rahul Kudeshia

Illinois

Summary

Results-oriented professional with nearly 21 years of experience in IT consulting, product, platform, and value stream management, target state operating model, and organizational change management. Proven track record of leading global teams in multi-million dollar engagements. Skilled in delivering concurrent projects and programs on time, within budget, and with superior quality in a complex, fast-paced environment. Experienced in driving tools and process adoption initiatives, managing large-scale multimillion-dollar projects, strategic planning, and standardizing complicated processes. Possess several professional certifications (Certified SAFe Program Consultant, Power Platform, CSM, ITIL, Project and Portfolio Management) along with excellent communication and technical skills. Adaptable and flexible in the face of changes. Collaborated with customer senior leadership teams to define processes that establish best practices around product management and portfolio planning/PMO processes, enabling organizations to respond effectively to dynamic business environments.

Overview

22
22
years of professional experience
1
1
Certification

Work History

PPM – Senior Manager

PwC
10.2018 - Current
  • Supporting clients with labor strategy (including insourcing and hub strategy), skill based organizational design, Road mapping with value stream management & value realization office, SPM target state operating model, Software deprecation including app modernization and rationalization and low-code architecture implementation
  • Currently acting as an account director, identifying and overseeing opportunities, leading pursuits, and contract negotiations and driving closure of multi million dollar deals
  • Architect of different sales and hunting framework like gain share model, Labor strategy and capacity-based funding strategy, resulting in an incremental revenue for PwC
  • Maintain Key relationship with economic buyers (VP and above), manage stakeholders and creating business cases per client needs
  • Enabled alliance relationship (AWS, Azure) to establish a multi-cloud strategy, positioning cloud service providers for application rationalization and infrastructure modernization
  • Successfully defined planning and delivery framework for a key telecom client ($10M project)
  • Interviewed VPs, SVPs, and C-executive to understand the current state and problem statement
  • Defined Portfolio roadmap and blueprint (via SAFe methodology) using People, Process and Technology framework
  • Defined new ways of working and program governance structure for different workstreams
  • Got a repeat business of worth $10M based on the new strategy and blueprint
  • Developed Digital PMO toolkit via low code platform tools like Power Platform, QuickBase, Appian and BI tools like Tableau, Power BI to show automated KPI for Project, Program and Portfolio (across methodologies like Agile, Hybrid and Waterfall)
  • This toolkit is published on PwC website and is considered for “GOTO-Strategy” for PwC (Pipeline of $27M with realized business of $15M in the last8 months)
  • Successfully executed Digital PMO toolkit at a media giant via Microsoft Power platform
  • Streamlined their financial and resource management processes and integrated with their project management tool via Power Apps
  • Successfully executed Digital PMO toolkit at a top priority telecom customer using QuickBase platform
  • Integrating multiple JIRA environments to consolidate data and then streamlined it via automated processes to show role-based dashboards
  • Successfully managed $45 M program for a retail company to onboard500 resources in span of18 months
  • Set up the governance structure, project charter and operationalized key KPI/metrics to manage the program
  • Drive SteerCo with IT leadership (CIO, CFO, SVP and VP)
  • Define and managed dependency across multi-initiatives (all over $15M) and mitigated the risks between them
  • Set up standard practices like RAID, meeting cadence, Leadership review and operationalized it
  • Defined PMO processes best practices and identified relevant tools best suited to each project
  • Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, and schedules
  • In my current role of PwC, I worked with variety of customers like Telecom, Retail, Cyber, HIA, Retail Banking

IT Solution Architect / IT Project Manager

HP Global Soft/ Micro Focus/ HPE Software, Chicago
11.2008 - 10.2018
  • Hold dual accountability for (a) acting as the Lead Solutions Architect responsible for identifying requirements and developing a solution roadmap and collaborating with the technical product implementation team and (b) managing complex enterprise wide software solutions project implementation
  • Standardized product release management lifecycle from release approval to RnD development activities (agile) for HPE core product suites via multiple HPE toolset
  • This enabled executives to see product/ product family roadmap and assisted in investment decisions
  • Act as a key Change Agent to rollout the standardized release management across different product groups (RnD, product marketing teams, legal etc.)
  • Supported project forecasting process for EMEA business (close to48 countries) and defined backlog forecast report to show rolled up revenue and cost information by country
  • This enabled EMEA leadership to flag projects that needed attention
  • Ensured successful customer implementations using enterprise solutions from HPE by developing and capturing repeatable best practices leading to a near perfect100% customer satisfaction score leading to additional business opportunities with customers like AIG, HPE Next point, Deloitte etc
  • Managed sales opportunities and its lifecycle (Backlog and Front Log) for HPE Technology Services via HPE PPM tool
  • Different phases includes from opportunity identification till actual project completion
  • Led multiple $500k - $3 million enterprise wide implementations of HPE Software solutions
  • Led project teams of10+ resources from requirements gathering through to Implementation and Support
  • Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
  • Defined key measurement metrics and Prepared project status reports and conducted regular status meeting with both internal and external stakeholders
  • Assisted with Pre-Sales and Sales organization in responding to RFPs and participating in Solution demonstrations for prospective customer leadership teams which resulted in project wins in excess of $5 million in2015
  • Defined processes and tools best suited to each project
  • Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, and schedules
  • Created processes to accurately track and manage project risks, issues, and changes to scope/timeline/cost
  • Conducted discovery workshops and interviews with client leaders and SMEs to understand client business needs and identify pain points as in case of Texas Department of Transport
  • Analyzed Requirements and Developed Solution Roadmaps that would maximize business value
  • Conducted directed design workshops with client to develop detailed solution design
  • Client: Insurance, Hyperscalers, Government, Audit Firms & Telecom

Team Lead

Genpact, India
05.2007 - 11.2008
  • Led a team of8 resources for the offshore support of GE Money which supports24
  • 5 to90,000 user base and40 + applications
  • People Management and utilization aspects
  • Developed multiple Lean/ Process Improvement Project for the customer
  • Upgrade of6.0 to7.1 suite
  • This upgrade took4 months and was headed under my supervision since it had lot of data and usage of ITG
  • Enabled OTS ITG project with ISO certified sub lining all155 different parameters and adhering to CMMi Level5
  • Mapping the Portfolio and Project Management module for GE Money Americas business and developing custom reporting having an integration with resource, Time and Financial module of ITG
  • This was the pilot implementation for GE Money
  • Participated in discovery workshops with client leadership team to identify business needs and pain points
  • Conducted requirements gathering sessions with key customer SMEs, analyzed requirements and translated them into technical specifications
  • Developed PPM solution design and architecture to support business requirements
  • Conducted directed design workshops with client leadership and SMEs to gain their buy in and sponsorship
  • Developed/configured Portfolio Management, Project Management, Resource Management, Financial Management, and Time Management modules using Mercury Interactive's IT Governance software
  • Designed and developed PPM dashboards and reporting that would provide clear and concise information to all levels of management
  • Managed all phases of the implementation lifecycle from Requirements, Design, Build, Test, Deployment, and Post Deployment
  • Client: Retail banking

Senior Software Engineer

Birlasoft, India
03.2006 - 05.2007
  • Led PPM solution implementation engagement ranging from $200k - $500K
  • Led technical implementation team of2 resources and provided mentoring and support for team members to ensure high quality on time solution delivery
  • Participated in discovery workshops with client leadership team to identify business needs and pain points
  • Conducted requirements gathering sessions with key customer SMEs, analyzed requirements and translated them into technical specifications
  • Developed PPM solution design and architecture to support business requirements
  • Conducted directed design workshops with client leadership and SMEs to gain their buy in and sponsorship
  • Developed/configured Portfolio Management, Project Management, Resource Management, Financial Management, and Time Management modules using Mercury Interactive's IT Governance software
  • Client: Hyperscalers, Telecom, Insurance

Software Engineer

Trident, India
01.2004 - 03.2006
  • Design the Helpdesk support process
  • Demonstrate the benefits of the process to CTO's and CIO's of different countries
  • Translate the processes in Mercury ITG and show the key stake-holders the capability of ITG workflows, Project Management modules, Tracking of Actual effort versus scheduled effort, Budg-et control, Issue tracking, creating dashboards etc
  • Create drill down dashboards and portlets so as to provide an in-depth information from a senior CxO level to a team member level
  • Lead ITG Implementations in58 different (with the mass usage of95000 users approx) countries where GECF works
  • This involved convincing all the stakeholders on usage of the tool along with other benefits of the tool
  • The processes that were digitized were SOX, COMMIT compliance, and ITIL Framework
  • Client Retail Banking

Junior Software Engineer

Accenture, India
03.2003 - 01.2004
  • Product Support to all the engagements in Accenture with a defined SLA
  • Single point of contact in Asia who had the database access for all the instances of ITG (Almost32)
  • Developed Change management process and digitized it via ITG request type and workflow for Popcorn custom
  • Client: Hyperscalers and Retail banking

Education

MCA - Information Technology

PESIT
Bengaluru, India
03.2004

Skills

  • Microsoft Office – Word, Excel, Power Point, Visio, Project
  • HPE Software – Project and Portfolio Manager (PPM), Agile Manager/Octane, Application Lifecycle Manager (ALM), Service Manager (ITSM), ART (Adoption Readiness Tool)
  • Databases – Oracle, MS SQL Server, Access
  • Programming/Scripting Languages – PL/SQL, Javascript, SQL, HTML, XML
  • Concepts – IT Portfolio Management, PMBOK, Agile, ITIL, DevOps
  • Strategic planning
  • Cross-functional team coordination
  • Troubleshooting and problem resolution

Core Competencies

  • Skill Based Organization
  • Capacity Based Funding & Planning
  • Project to Product Shift
  • Target State Operating Model
  • Lean Portfolio Management / Agile CoE
  • Digital Transformation Strategy
  • Organizational Change Management
  • Program Management (PMO, EPMO)
  • Strategic Planning
  • Solution Design & Roadmap
  • Process re-engineering
  • Technical Project Management
  • Data Analytics, Low Code Platforms & AI
  • Client Executive

Accomplishments

  • Trusted Advisor to C-level executives at multiple fortune50 companies generating $40M in revenue over the last3 years and creating opportunities worth $80M
  • Acted as an account director for a fortune10 telecom company, overseeing client relationships and single point of contact for technology opportunities, proposal and orals
  • Acted as a technology architect, defining tech strategies, target operating models and architectures for major clients, while collaborating with enterprise architects on key toolsets including data lake and power platform
  • Setup an offshore team in India with a focus on low code practices, formally leading13 offshore staff and overseeing a total of27 team members, assisting with their career development and learning paths
  • Successfully managed $45M program with multiple workstream using Waterfall and Agile methodologies (100+ staff)
  • Successfully led account planning activities for two $100 M telecom accounts
  • Developed Digital PMO toolkit via low code platform tools like Power platform, PwC7, Appian and BI tools like Tableau, Power BI to show automated KPI for Project, Program and Portfolio (across methodologies like Agile, Hybrid and Waterfall). This toolkit is published on PwC website and is considered for “GOTO-Strategy” for badword_key_1
  • Recognized as the top2% PwC employee past5 years
  • Recognized with MF/ HPE Americas Delivery lead Sale award in2017 for generating leads for more than $2 mil through different customers.
  • Recognized as “HPE Americas Incredible” twice in a row (2015,2016) for managing multiple successful multimillion dollar projects.
  • Recognized with HPE Impact award in2015 for generating leads for more than $5 mil
  • Represented HPE in HPE Discover to show PMO Resource Management best practices in front of50 different customers.
  • Managed sales opportunities and its lifecycle for a $50 mil consulting firm via online tool (HPE PPM)
  • Enabled an insurance giant with18000 work force to adopt a new time tracking process (as a part of PMO best practices)
  • Enterprise-wide rollout of PMO toolkit and its best practices to different business units of a large insurance customer.
  • Designed and supported a customer survey process which monitor NPS score post project completion. This was an enterprise-wide application.
  • Enabling a government customer to optimize and modernize their IT Assets via Application Rationalization /Modernization
  • Assisted many customers in establishing good governance processes and practices that would allow customers clearly identify, monitor and manage both Strategic and Operational activities while maintaining alignment between various organizations so that they share the same objectives and corporate identity

Certification

  • SAFe Program Consultant (SPC-2019)
  • Microsoft Power Platform
  • Certified Scrum Master (CSM-2018)
  • ITIL v32011 Foundation Certified in IT Service Management
  • Project and Portfolio Management – HPE

Timeline

PPM – Senior Manager

PwC
10.2018 - Current

IT Solution Architect / IT Project Manager

HP Global Soft/ Micro Focus/ HPE Software, Chicago
11.2008 - 10.2018

Team Lead

Genpact, India
05.2007 - 11.2008

Senior Software Engineer

Birlasoft, India
03.2006 - 05.2007

Software Engineer

Trident, India
01.2004 - 03.2006

Junior Software Engineer

Accenture, India
03.2003 - 01.2004
  • SAFe Program Consultant (SPC-2019)
  • Microsoft Power Platform
  • Certified Scrum Master (CSM-2018)
  • ITIL v32011 Foundation Certified in IT Service Management
  • Project and Portfolio Management – HPE

MCA - Information Technology

PESIT
Rahul Kudeshia