Results-oriented professional with nearly 21 years of experience in IT consulting, product, platform, and value stream management, target state operating model, and organizational change management. Proven track record of leading global teams in multi-million dollar engagements. Skilled in delivering concurrent projects and programs on time, within budget, and with superior quality in a complex, fast-paced environment. Experienced in driving tools and process adoption initiatives, managing large-scale multimillion-dollar projects, strategic planning, and standardizing complicated processes. Possess several professional certifications (Certified SAFe Program Consultant, Power Platform, CSM, ITIL, Project and Portfolio Management) along with excellent communication and technical skills. Adaptable and flexible in the face of changes. Collaborated with customer senior leadership teams to define processes that establish best practices around product management and portfolio planning/PMO processes, enabling organizations to respond effectively to dynamic business environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
PPM – Senior Manager
PwC
10.2018 - Current
Supporting clients with labor strategy (including insourcing and hub strategy), skill based organizational design, Road mapping with value stream management & value realization office, SPM target state operating model, Software deprecation including app modernization and rationalization and low-code architecture implementation
Currently acting as an account director, identifying and overseeing opportunities, leading pursuits, and contract negotiations and driving closure of multi million dollar deals
Architect of different sales and hunting framework like gain share model, Labor strategy and capacity-based funding strategy, resulting in an incremental revenue for PwC
Maintain Key relationship with economic buyers (VP and above), manage stakeholders and creating business cases per client needs
Enabled alliance relationship (AWS, Azure) to establish a multi-cloud strategy, positioning cloud service providers for application rationalization and infrastructure modernization
Successfully defined planning and delivery framework for a key telecom client ($10M project)
Interviewed VPs, SVPs, and C-executive to understand the current state and problem statement
Defined Portfolio roadmap and blueprint (via SAFe methodology) using People, Process and Technology framework
Defined new ways of working and program governance structure for different workstreams
Got a repeat business of worth $10M based on the new strategy and blueprint
Developed Digital PMO toolkit via low code platform tools like Power Platform, QuickBase, Appian and BI tools like Tableau, Power BI to show automated KPI for Project, Program and Portfolio (across methodologies like Agile, Hybrid and Waterfall)
This toolkit is published on PwC website and is considered for “GOTO-Strategy” for PwC (Pipeline of $27M with realized business of $15M in the last8 months)
Successfully executed Digital PMO toolkit at a media giant via Microsoft Power platform
Streamlined their financial and resource management processes and integrated with their project management tool via Power Apps
Successfully executed Digital PMO toolkit at a top priority telecom customer using QuickBase platform
Integrating multiple JIRA environments to consolidate data and then streamlined it via automated processes to show role-based dashboards
Successfully managed $45 M program for a retail company to onboard500 resources in span of18 months
Set up the governance structure, project charter and operationalized key KPI/metrics to manage the program
Drive SteerCo with IT leadership (CIO, CFO, SVP and VP)
Define and managed dependency across multi-initiatives (all over $15M) and mitigated the risks between them
Set up standard practices like RAID, meeting cadence, Leadership review and operationalized it
Defined PMO processes best practices and identified relevant tools best suited to each project
Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, and schedules
In my current role of PwC, I worked with variety of customers like Telecom, Retail, Cyber, HIA, Retail Banking
IT Solution Architect / IT Project Manager
HP Global Soft/ Micro Focus/ HPE Software, Chicago
11.2008 - 10.2018
Hold dual accountability for (a) acting as the Lead Solutions Architect responsible for identifying requirements and developing a solution roadmap and collaborating with the technical product implementation team and (b) managing complex enterprise wide software solutions project implementation
Standardized product release management lifecycle from release approval to RnD development activities (agile) for HPE core product suites via multiple HPE toolset
This enabled executives to see product/ product family roadmap and assisted in investment decisions
Act as a key Change Agent to rollout the standardized release management across different product groups (RnD, product marketing teams, legal etc.)
Supported project forecasting process for EMEA business (close to48 countries) and defined backlog forecast report to show rolled up revenue and cost information by country
This enabled EMEA leadership to flag projects that needed attention
Ensured successful customer implementations using enterprise solutions from HPE by developing and capturing repeatable best practices leading to a near perfect100% customer satisfaction score leading to additional business opportunities with customers like AIG, HPE Next point, Deloitte etc
Managed sales opportunities and its lifecycle (Backlog and Front Log) for HPE Technology Services via HPE PPM tool
Different phases includes from opportunity identification till actual project completion
Led multiple $500k - $3 million enterprise wide implementations of HPE Software solutions
Led project teams of10+ resources from requirements gathering through to Implementation and Support
Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
Defined key measurement metrics and Prepared project status reports and conducted regular status meeting with both internal and external stakeholders
Assisted with Pre-Sales and Sales organization in responding to RFPs and participating in Solution demonstrations for prospective customer leadership teams which resulted in project wins in excess of $5 million in2015
Defined processes and tools best suited to each project
Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, and schedules
Created processes to accurately track and manage project risks, issues, and changes to scope/timeline/cost
Conducted discovery workshops and interviews with client leaders and SMEs to understand client business needs and identify pain points as in case of Texas Department of Transport
Analyzed Requirements and Developed Solution Roadmaps that would maximize business value
Conducted directed design workshops with client to develop detailed solution design
Led a team of8 resources for the offshore support of GE Money which supports24
5 to90,000 user base and40 + applications
People Management and utilization aspects
Developed multiple Lean/ Process Improvement Project for the customer
Upgrade of6.0 to7.1 suite
This upgrade took4 months and was headed under my supervision since it had lot of data and usage of ITG
Enabled OTS ITG project with ISO certified sub lining all155 different parameters and adhering to CMMi Level5
Mapping the Portfolio and Project Management module for GE Money Americas business and developing custom reporting having an integration with resource, Time and Financial module of ITG
This was the pilot implementation for GE Money
Participated in discovery workshops with client leadership team to identify business needs and pain points
Conducted requirements gathering sessions with key customer SMEs, analyzed requirements and translated them into technical specifications
Developed PPM solution design and architecture to support business requirements
Conducted directed design workshops with client leadership and SMEs to gain their buy in and sponsorship
Developed/configured Portfolio Management, Project Management, Resource Management, Financial Management, and Time Management modules using Mercury Interactive's IT Governance software
Designed and developed PPM dashboards and reporting that would provide clear and concise information to all levels of management
Managed all phases of the implementation lifecycle from Requirements, Design, Build, Test, Deployment, and Post Deployment
Client: Retail banking
Senior Software Engineer
Birlasoft, India
03.2006 - 05.2007
Led PPM solution implementation engagement ranging from $200k - $500K
Led technical implementation team of2 resources and provided mentoring and support for team members to ensure high quality on time solution delivery
Participated in discovery workshops with client leadership team to identify business needs and pain points
Conducted requirements gathering sessions with key customer SMEs, analyzed requirements and translated them into technical specifications
Developed PPM solution design and architecture to support business requirements
Conducted directed design workshops with client leadership and SMEs to gain their buy in and sponsorship
Developed/configured Portfolio Management, Project Management, Resource Management, Financial Management, and Time Management modules using Mercury Interactive's IT Governance software
Client: Hyperscalers, Telecom, Insurance
Software Engineer
Trident, India
01.2004 - 03.2006
Design the Helpdesk support process
Demonstrate the benefits of the process to CTO's and CIO's of different countries
Translate the processes in Mercury ITG and show the key stake-holders the capability of ITG workflows, Project Management modules, Tracking of Actual effort versus scheduled effort, Budg-et control, Issue tracking, creating dashboards etc
Create drill down dashboards and portlets so as to provide an in-depth information from a senior CxO level to a team member level
Lead ITG Implementations in58 different (with the mass usage of95000 users approx) countries where GECF works
This involved convincing all the stakeholders on usage of the tool along with other benefits of the tool
The processes that were digitized were SOX, COMMIT compliance, and ITIL Framework
Client Retail Banking
Junior Software Engineer
Accenture, India
03.2003 - 01.2004
Product Support to all the engagements in Accenture with a defined SLA
Single point of contact in Asia who had the database access for all the instances of ITG (Almost32)
Developed Change management process and digitized it via ITG request type and workflow for Popcorn custom
Client: Hyperscalers and Retail banking
Education
MCA - Information Technology
PESIT
Bengaluru, India
03.2004
Skills
Microsoft Office – Word, Excel, Power Point, Visio, Project
HPE Software – Project and Portfolio Manager (PPM), Agile Manager/Octane, Application Lifecycle Manager (ALM), Service Manager (ITSM), ART (Adoption Readiness Tool)
Databases – Oracle, MS SQL Server, Access
Programming/Scripting Languages – PL/SQL, Javascript, SQL, HTML, XML
Concepts – IT Portfolio Management, PMBOK, Agile, ITIL, DevOps
Strategic planning
Cross-functional team coordination
Troubleshooting and problem resolution
Core Competencies
Skill Based Organization
Capacity Based Funding & Planning
Project to Product Shift
Target State Operating Model
Lean Portfolio Management / Agile CoE
Digital Transformation Strategy
Organizational Change Management
Program Management (PMO, EPMO)
Strategic Planning
Solution Design & Roadmap
Process re-engineering
Technical Project Management
Data Analytics, Low Code Platforms & AI
Client Executive
Accomplishments
Trusted Advisor to C-level executives at multiple fortune50 companies generating $40M in revenue over the last3 years and creating opportunities worth $80M
Acted as an account director for a fortune10 telecom company, overseeing client relationships and single point of contact for technology opportunities, proposal and orals
Acted as a technology architect, defining tech strategies, target operating models and architectures for major clients, while collaborating with enterprise architects on key toolsets including data lake and power platform
Setup an offshore team in India with a focus on low code practices, formally leading13 offshore staff and overseeing a total of27 team members, assisting with their career development and learning paths
Successfully managed $45M program with multiple workstream using Waterfall and Agile methodologies (100+ staff)
Successfully led account planning activities for two $100 M telecom accounts
Developed Digital PMO toolkit via low code platform tools like Power platform, PwC7, Appian and BI tools like Tableau, Power BI to show automated KPI for Project, Program and Portfolio (across methodologies like Agile, Hybrid and Waterfall). This toolkit is published on PwC website and is considered for “GOTO-Strategy” for badword_key_1
Recognized as the top2% PwC employee past5 years
Recognized with MF/ HPE Americas Delivery lead Sale award in2017 for generating leads for more than $2 mil through different customers.
Recognized as “HPE Americas Incredible” twice in a row (2015,2016) for managing multiple successful multimillion dollar projects.
Recognized with HPE Impact award in2015 for generating leads for more than $5 mil
Represented HPE in HPE Discover to show PMO Resource Management best practices in front of50 different customers.
Managed sales opportunities and its lifecycle for a $50 mil consulting firm via online tool (HPE PPM)
Enabled an insurance giant with18000 work force to adopt a new time tracking process (as a part of PMO best practices)
Enterprise-wide rollout of PMO toolkit and its best practices to different business units of a large insurance customer.
Designed and supported a customer survey process which monitor NPS score post project completion. This was an enterprise-wide application.
Enabling a government customer to optimize and modernize their IT Assets via Application Rationalization /Modernization
Assisted many customers in establishing good governance processes and practices that would allow customers clearly identify, monitor and manage both Strategic and Operational activities while maintaining alignment between various organizations so that they share the same objectives and corporate identity
Certification
SAFe Program Consultant (SPC-2019)
Microsoft Power Platform
Certified Scrum Master (CSM-2018)
ITIL v32011 Foundation Certified in IT Service Management
Project and Portfolio Management – HPE
Timeline
PPM – Senior Manager
PwC
10.2018 - Current
IT Solution Architect / IT Project Manager
HP Global Soft/ Micro Focus/ HPE Software, Chicago
11.2008 - 10.2018
Team Lead
Genpact, India
05.2007 - 11.2008
Senior Software Engineer
Birlasoft, India
03.2006 - 05.2007
Software Engineer
Trident, India
01.2004 - 03.2006
Junior Software Engineer
Accenture, India
03.2003 - 01.2004
SAFe Program Consultant (SPC-2019)
Microsoft Power Platform
Certified Scrum Master (CSM-2018)
ITIL v32011 Foundation Certified in IT Service Management
Project and Portfolio Management – HPE
MCA - Information Technology
PESIT
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