Ragen Kay
Pana
Summary
Dynamic and compassionate professional with extensive experience in healthcare and community service, notably at Kemmerer Village. Excelled in relationship building and crisis intervention, significantly improving client outcomes. Skilled in Microsoft Office and effective communication, adept at multitasking and maintaining confidentiality. Demonstrated ability to enhance patient independence and well-being through proactive problem-solving and teamwork.
Overview
8
8
years of professional experience
Work History
Community Service Case Aide
Kemmerer Village
01.2022 - Current
- Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
- Perform random oral-tox drug screening on clients.
- Supervise parent-child visits.
- Unsure of safety during the scheduled visits.
Home Health Aide
Addus Home Health Care
05.2020 - 07.2020
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
DSP
Shelby County Community Services
01.2017 - 07.2019
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Dietary Aide
Moweaqua Nursing Retirement Home
12.2016 - 06.2017
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
High School Diploma - General Studies
Central A&m High School
Moweaqua, IL05.2016
Skills
- Transportation
- Relationship building
- Health and safety
- Professional boundaries
- Communication
- Crisis prevention
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Active listening
- Effective communication
- Verbal and written communication
- Decision-making
- Microsoft office
- Documentation skills
- Client advocacy
- CPR/AED
- Computer literacy
- Crisis intervention
- De-escalation techniques
Timeline
Community Service Case Aide
Kemmerer Village
01.2022 - Current
Home Health Aide
Addus Home Health Care
05.2020 - 07.2020
DSP
Shelby County Community Services
01.2017 - 07.2019
Dietary Aide
Moweaqua Nursing Retirement Home
12.2016 - 06.2017
High School Diploma - General Studies
Central A&m High School
Similar Profiles
A CarterA Carter
Internship - Counselor at Kemmerer VillageInternship - Counselor at Kemmerer Village
Kellie RayKellie Ray
Residential Program Manager at Kemmerer VillageResidential Program Manager at Kemmerer Village
Cauy ScripsickCauy Scripsick
Farm Hand at Kemmerer FarmsFarm Hand at Kemmerer Farms
Caitlin VaughnCaitlin Vaughn
House Cleaning at NAHouse Cleaning at NA
Braydon FellowsBraydon Fellows
Infantryman at United States ArmyInfantryman at United States Army