Rafi Shani

Senior management, directly reporting to the CEO. Leading teams to deliver projects within quality, time, and budget. Serving as a main focal point for all professional aspects while interacting with customers.
Team lead on SAAS implementation, project managers, and system integration. Vast experience working with end-users and understanding of all processes within global companies.
Performed budget management tasks such as monitoring department performance against estimates and preparing annual budgets.
Communicate with customers and managers of other departments to define business intelligence requirements and then lead initiatives to deliver solutions accordingly.
Writing procedural, project plans and ROI documents for the organization.
Deep understanding and vast knowledge of every stage of the software development life cycle - from requirements definition to implementation.

Management of global projects in the field of software development and information systems.
Knowledge of project and program management methodologies, platforms, and tools.
Plan and carry out complex projects according to deadlines, budget, and quality benchmarks.
Manage project governance tasks together with periodic reporting.
Monitor team performance against contract and customer.
expectations and according to key performance metrics.
Effectively manage and communicate project tasks and commitments with project team members.
Secured the progress and success of multiple projects in a fast-paced, ever-changing environment.
Readily identify potential risks, remove roadblocks, provide necessary support and direction to all team members.

Manage day-to-day Operations/project delivery.
Ensuring the teams are implementing projects in alignment with a focus on customer success and long-term adoption.
Working with the team to ensure proper project planning, on-time delivery, & high-quality consulting.
Monitoring team performance and KPIs, making adjustments as needed to ensure outstanding results
Working with Team Leaders to ensure adequate coverage of projects across regions and to share best practices.
Responsibility for characterizing business needs, concentration, and imparting professional knowledge in the field from a business and technical aspect and imparting it to the business entities and project managers in the ward.
Ensuring the team provides critical data each week such as updates.
project plans, time tracking, execution of change orders, execution of customer signoffs, and reporting of other key milestones.
Serve as a point of executive escalation on at-risk projects.
Ensuring timely resolution of risks across the team; compiling broader trends to share cross-functionally as appropriate
Meet with key customer points of contact to help drive value, retention, and adoption from day one.
Analyzing the team's workload to ensure business help and adequate staffing on a weekly basis.
Developing new processes, procedures, and methods to support scale.

Management of a Project Manager team, ongoing and professional guidance.
Manage the schedule and tasks daily.
Providing customer service and solving technical and managerial problems.

Providing project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
Monitoring progress and making adjustments as needed.
Measure project performance to identify areas for improvement.
Notifies & escalates necessary internal stakeholders when project obstacles are discovered