Summary
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
BusinessAnalyst
Rafi Gabizon

Rafi Gabizon

Holon,TA

Summary

Summery A highly motivated and accomplished 2nd-year student at Ariel University Shomron. Motivated 2nd-year student at Ariel University Shomron seeking a career launch as a Software Engineer. Strong background in practical software engineering and hardware. Demonstrates exceptional problem-solving skills and thrives in team environments.

Work History

Customer Service Agent and Supervisor

IEC Tel
01.2019 - Current
  • Resolved costumer's queries by phone, email and on live chat, solved wide range of incoming complaints, handled them calmly, and professionally.
  • During COVID-19, I led project of moving all call centre employees to work from home when it was not possible until that time.
  • After year in Customer Service Agent position, I was promoted to position where I gave professional support and response to customer service employees at call centre and had an area of responsibility for their conduct during shifts.

Shift Manager

Restaurant Or, Yehuda
01.2015 - 01.2019
  • Supervised a diverse team of over 50 restaurant staff, while also managing kitchen, bar, and broad administrative responsibilities
  • Managed the recruitment processes for various departments
  • Prepared working schedules for staff based on contracted hours and busy working periods.
  • Managed customer interactions, such as answering queries, managing complaints, and solving issues.

Education

PRACTICAL SOFTWARE ENGINEER - Diploma

Ariel University of The Shomron
Ariel

Skills

  • Python – Intermediate
  • Java – Intermediate
  • JavaScript – Advance
  • React - UI - Beginner
  • SQL – Beginner
  • Data Communication – Advance
  • Linux – Beginner
  • HTML – Advance
  • Css – Advance
  • English – Advance
  • Advanced Communication Skills
  • Motivated Attitude
  • Self Taught
  • Professional and thorough
  • Office Technology Skill
  • Problem-Solving

Accomplishments

  • Personal Project My chicken Game: Developed a functional python Turtle game. The game and source code are created from the beginning, Based on functions of collect objects, get score and level up that make difficulty higher.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Customer Service Agent and Supervisor

IEC Tel
01.2019 - Current

Shift Manager

Restaurant Or, Yehuda
01.2015 - 01.2019

PRACTICAL SOFTWARE ENGINEER - Diploma

Ariel University of The Shomron

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Rafi Gabizon