Rafael Vazquez Cortes
Genoa,Illinois
Summary
Adept at navigating challenging delivery routes and enhancing customer satisfaction, I leveraged GPS technology and safe driving practices at US Autoforce to optimize delivery efficiency. My culinary management roles at The Red Barn Restaurant and Brewery and E+O Fine Dining showcased my strong work ethic and problem-solving skills, significantly improving kitchen productivity and food cost management.
Overview
10
10
years of professional experience
Work History
Non Cdl Delivery Driver
US Autoforce
09.2021 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed inventory within the truck, ensuring accurate counts and proper organization of products.
- Collaborated with dispatchers to optimize routes for timely deliveries and fuel efficiency.
- Safely navigated various types of road conditions, adjusting driving styles accordingly to maintain safety standards.
- Resolved customer complaints quickly, maintaining a high level of professionalism at all times.
- Handled cash transactions accurately, collecting payments from customers upon delivery when necessary.
- Developed strong relationships with customers, addressing concerns and ensuring repeat business.
- Improved route efficiency by utilizing GPS technology and planning optimal delivery sequences.
- Conducted vehicle inspections daily, reporting any issues promptly for prompt resolution.
- Supported warehouse operations by assisting with product organization and inventory management when needed.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Executive Chef
The Red Barn Restaurant and Brewery
09.2018 - 09.2021
- Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Oversaw business operations, inventory control, and customer service for restaurant.
Sous Chef
E+O Fine Dining
05.2015 - 09.2018
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Assisted with menu development and planning.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
Education
Diploma - High School Credits
Rolling Meadows High School
Rolling Meadows, IL06.2005
Skills
- Strong work ethic
- Safe driving practices
- Defensive driving techniques
- GPS navigation proficiency
- Professional appearance
- Problem-solving capacity
- Load securing
- Defensive driving
- Teamwork
- Customer service
- Attention to detail
- Bilingual Spanish and English
- Work well under pressure
Languages
Spanish
Native or Bilingual
Timeline
Non Cdl Delivery Driver
US Autoforce
09.2021 - Current
Executive Chef
The Red Barn Restaurant and Brewery
09.2018 - 09.2021
Sous Chef
E+O Fine Dining
05.2015 - 09.2018
Diploma - High School Credits
Rolling Meadows High School
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