Rafael Vargas Remón

Developed and implemented IT strategies aligned with company goals and objectives.

• Managed vendor relationships to ensure reliable technology services and support.
• Handle cash deposits, and reconcile discrepancies with great precision.
• Perform cross-selling to increase both customer satisfaction and store profitability.
• Assisted with customer requests and answered questions to improve satisfaction.
• Improved store KPIs, flagged transactions down from 5% to 1%.

• Supervised cashier staff, providing training and support for efficient operations.
• Managed daily cash transactions and ensured accurate cash handling procedures.
• Resolved customer inquiries and complaints promptly to ensure a positive environment.
• Coordinated scheduling and workflow to optimize cashier coverage during peak hours.
• Enforced security measures to prevent theft and protect company assets effectively.
• Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.

• Managed cash register operations and processed customer transactions efficiently.
• Assisted in training new cashiers on company policies and procedures.
• Ensured accuracy in cash handling and daily cash reconciliations.
• Provided exceptional customer service by addressing inquiries and resolving issues.
• Supported store management with daily operational tasks and team coordination.

• Managed diverse client interactions requiring patience and tact.
• Executed tasks with meticulous detail and accuracy.
• Applied sound judgment during crisis situations.
• Followed directions precisely to achieve desired outcomes.
• Understood and addressed guests' needs effectively.
• Maintained guest confidentiality consistently and professionally.
• Communicated fluently in English and Spanish to enhance service delivery.

• Seller of clothes and fascinated by the world of fashion.
• Extensive experience serving customers and satisfying their demands.
• Pay attention to customer, payment and returns in box, works with mannequins.
• Claims of the customer care.