Rafael Mendoza
Cicero
Summary
Hardworking and dependable professional seeking to leverage strong organizational skills and attention to detail in a fast-paced warehouse environment. Proven track record of punctuality, quick learning, and working efficiently under pressure. Eager to contribute to team productivity, safely operate equipment, and maintain high order accuracy.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Warehouse Associate
The Spice House
Elk Grove Village
09.2024 - Current
- Order Picking: Reading picking slips or digital scanners to locate specific products in the warehouse.
- Item Verification: Checking barcodes, serial numbers, and quantities to ensure the items match the order exactly.
- Product Packing: Selecting the right size box or mailer and placing items inside securely.
- Order Protection: Adding protective materials like bubble wrap, packing peanuts, or paper to prevent shipping damage.
- Labeling Shipments: Printing and applying shipping labels, invoices, and fragile stickers to completed boxes.
- Inventory Tracking: Using handheld RF scanners to update inventory systems as items move through the warehouse.
- Workplace Safety: Keeping packing stations clean and safely operating equipment like pallet jacks or hand trucks.
- Operated forklifts and pallet jacks for efficient material handling.
- Assisted in training new staff on safety protocols and warehouse procedures.
Commercial Sales Manager
Advance Auto Parts
Chicago
04.2020 - 06.2024
- Financial Oversight: Monitored budgets, controlled costs, and forecasted revenue to enhance profit margins.
- Contract Negotiation: Drafting and negotiating agreements with clients, suppliers, and partners to ensure favorable terms and compliance.
- Bid Management: Prepared competitive proposals and bids, resulting in successful acquisition of new business projects.
- Client Relationships: Built strong partnerships with major clients, securing long-term business and ensuring repeat contracts.
- Performance Reporting: Presenting financial data, project progress, and growth metrics to senior executives.
- Trained new staff on customer service protocols and product knowledge.
- Oversaw inventory management and restocking procedures for the store.
- Coordinated promotional events to enhance customer engagement and sales.
Assistant Store Manager
Advance Auto Parts
Chicago
03.2019 - 06.2024
- Staff Supervision: Training employees, assigning daily tasks, and managing shift schedules.
- Customer Service: Resolving shopper complaints, handling complex returns, and ensuring a welcoming environment.
- Sales Driving: Monitoring daily sales goals, coaching team members on sales techniques, and upselling.
- Inventory Control: Overseeing stock deliveries, organizing the stockroom, and auditing inventory levels.
- Visual Merchandising: Setting up product displays according to corporate guidelines to attract shoppers.
- Store Security: Opening and closing the building, counting cash drawers, and minimizing theft or shrinkage.
- Monitored sales performance and provided feedback to team members.
- Collaborated with upper management to implement store initiatives.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Supervisor
Loop Paper Recycling, Inc.
Chicago
09.2020 - 02.2021
- Safety Compliance: Enforcing OSHA standards, ensuring proper use of personal protective equipment (PPE), and conducting safety briefings.
- Production Management: Overseeing the sorting lines, balers, and shredders to meet daily processing and shipping quotas.
- Staff Supervision: Scheduling warehouse laborers, training team members on heavy machinery, and evaluating worker performance.
- Quality Control: Monitoring sorting accuracy to prevent contamination of materials like plastics, metals, paper, and glass.
- Inventory & Logistics: Tracking incoming loads, organizing stored bales, and coordinating with truck drivers for outbound shipments.
- Equipment Maintenance: Scheduling routine inspections and repairs for forklifts, conveyor belts, and heavy processing machinery.
- Regulatory Recordkeeping: Maintaining accurate logs of processed tonnages, shipping manifests, and environmental compliance reports.
- Implemented training sessions to enhance team knowledge of recycling procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Machine Operator
Bimbo
Cicero
02.2018 - 11.2019
- Equipment Setup: Calibrating and preparing machines like mixers, ovens, or wrappers before production starts.
- Production Monitoring: Watching the assembly line to ensure machines run smoothly without jamming.
- Quality Control: Checking food products for correct weight, size, color, and packaging seals.
- Sanitation Compliance: Deep cleaning and sanitizing machinery according to FDA and food safety standards.
- Basic Maintenance: Performing minor repairs and troubleshooting mechanical issues during a shift.
- Record Keeping: Logging production numbers, machine downtime, and temperature checks in daily reports.
- Safety Adherence: Wearing personal protective equipment like hairnets, gloves, and earplugs at all times.
Education
High school diploma -
J Sterling Morton West High School
IllinoisSkills
- Equipment Operation: Operating machinery like forklifts, electric pallet jacks, and conveyor belts
- RF Scanning: Using handheld radio frequency scanners to track inventory and log item locations
- Physical Stamina: Lifting heavy loads up to 50 pounds, bending, and standing for long shifts
- Inventory Control: Conducting cycle counts, auditing stock levels, and identifying inventory discrepancies
- Safety Compliance: Adhering strictly to OSHA regulations, hazardous material protocols, and emergency procedures
- Attention to Detail: Verifying SKU numbers, reading picking sheets, and checking items for damage
- Time Management: Meeting strict hourly picking and packing quotas to ensure on-time shipments
- Basic Computer Literacy: Navigating Warehouse Management Systems to log data and print shipping labels
Certification
- Forklift Certification
- Food Handler Certification
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Warehouse Associate
The Spice House
09.2024 - Current
Supervisor
Loop Paper Recycling, Inc.
09.2020 - 02.2021
Commercial Sales Manager
Advance Auto Parts
04.2020 - 06.2024
Assistant Store Manager
Advance Auto Parts
03.2019 - 06.2024
Machine Operator
Bimbo
02.2018 - 11.2019
High school diploma -
J Sterling Morton West High School