Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafael Flores

Wheeling

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers.

Overview

2
2
years of professional experience

Work History

CUSTOMER SERVICE REPRESENTATIVE

Abc Plumbing, Heating & Cooling
Arlington Heights, Illinois
08.2024 - Current
  • Assisted customers with plumbing, heating, and cooling inquiries.
  • Responded to customer complaints and provided effective solutions.
  • Processed service requests using company software systems.
  • Handled billing inquiries and processed payments efficiently.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.

Education

High School Diploma -

Wheeling High School
Wheeling, IL
05.2024

Associate of Science - Kinesiology

William Rainey Harper College
Palatine, IL

Skills

  • Customer service
  • Problem solving
  • Attention to detail
  • Effective communication

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Abc Plumbing, Heating & Cooling
08.2024 - Current

High School Diploma -

Wheeling High School

Associate of Science - Kinesiology

William Rainey Harper College
Rafael Flores