Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers.
Overview
2
2
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Abc Plumbing, Heating & Cooling
Arlington Heights, Illinois
08.2024 - Current
Assisted customers with plumbing, heating, and cooling inquiries.
Responded to customer complaints and provided effective solutions.
Processed service requests using company software systems.
Handled billing inquiries and processed payments efficiently.
Kept records of customer interactions or transactions, thoroughly recording details of inquiries.