Raelyn Galassi
State of Illinois- DCFS
Peoria
35
years of professional experience
Business manager with extensive experience in operations management, employee leadership, and documentation and reporting. Skilled in coordinating fiscal processes, resolving operational issues, and supporting service delivery. Brings a strong focus on compliance, efficiency, and team building.
Work History
Central Region Business Manager
4 Years 6 Months- Managed budgeting, purchasing, and contract tracking to support division operations.
- Coordinated fiscal reports, reconciliations, and documentation for compliance review.
- Reviewed vouchers and processed according to state policy.
- Collaborated with program staff to resolve operational issues and maintain service delivery.
- Ensured adherence to agency procedures, internal controls, and reporting requirements.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Monitored administrative workflows to improve accuracy and reduce delays.
Child Protective Investigator
23 Years 2 Months- Investigated abuse and neglect allegations, assessing child safety, risk, and immediate protective needs.
- Coordinated safety plans and emergency interventions to protect vulnerable children.
- Interviewed children, parents, caregivers, and collaterals to gather accurate case information.
- Documented findings, contacts, and safety concerns in case management systems with precision.
- Evaluated home environments and family dynamics to determine service needs and case disposition.
- Prepared detailed investigative reports supporting indicated and unfounded determinations.
- Collaborated with law enforcement, schools, medical providers, and community partners on complex cases.
- Mentored new investigators on DCFS procedures, documentation standards, and investigative best practices.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Devised and implemented safety plans for children suspected to be victims of abuse or neglect.
- Improved child safety by conducting thorough investigations into allegations of abuse and neglect.
- Utilized strong interviewing skills to gather critical information from children, parents, educators, medical professionals, and law enforcement personnel.
- Participated in ongoing professional development, staying current on best practices in child protection investigation techniques.
- Provided expert testimony in court hearings, contributing to informed decisions on child welfare matters.
Child Welfare Specialist
6 Years 11 Months- Developed service plans with families, focusing on reunification, permanency, and child well-being.
- Conducted child safety assessments and documented findings in case records for service planning.
- Coordinated referrals with community partners to support family stabilization and placement needs.
- Monitored compliance with court-ordered requirements and updated case documentation accurately.
Education
Bachelor of Science - Social Work
Skills
Customer service
Staff supervision
Decision-making
Team building and leadership
Client relationship management
Operational leadership
Operations management
Staff management
Case documentation
Timeline
Central Region Business Manager
State of Illinois- DCFS
04.2022 - CurrentRead More
Child Protective Investigator
State of Illinois- DCFS
01.1999 - 03.2022Read More
Child Welfare Specialist
Lutheran Social Services
01.1992 - 12.1998Read More
Illinois State University
Bachelor of Science from Social Work
Read More