Raechel Marquis
Chicago
Summary
Diligent team-player with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
4
4
years of professional experience
Work History
Server Manager
The Reservoir
08.2024 - Current
- Display enthusiasm and promote excellent service to customers, successfully increasing referrals, and walk-in business.
- Handle table service and other dining room tasks to address shortfalls due to unexpected absences or high service volumes.
- Cultivate warm relationships with regular customers.
Bartender
The Reservoir
05.2023 - Current
- Develop loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Serve high customer volumes during special events, nights, and weekends.
- Efficiently open or close the bar according to established procedures, ensuring preparedness for each shift.
Server
The Reservoir
04.2023 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provide attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Business Development Representative
Civix
01.2021 - 07.2023
- Conducted market research to identify new business opportunities and target areas for expansion.
- Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Developed strong relationships with key industry partners for mutually beneficial collaborations.
Education
Associate of Arts - Interior Design
Santa Barbara City College
Santa Barbara, CASkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
- Positive and professional
- Upselling techniques
Timeline
Server Manager
The Reservoir
08.2024 - Current
Bartender
The Reservoir
05.2023 - Current
Server
The Reservoir
04.2023 - Current
Business Development Representative
Civix
01.2021 - 07.2023
Associate of Arts - Interior Design
Santa Barbara City College
Similar Profiles
Aayusha KarkiAayusha Karki
Placement at Arcare ReservoirPlacement at Arcare Reservoir
ANGELA NYAKUNDIANGELA NYAKUNDI
Long-Term Care RN at The Reservoir Center For Health & RehabilitationLong-Term Care RN at The Reservoir Center For Health & Rehabilitation
Arynn BerhostArynn Berhost
Bartender at Reservoir Bar Patio and GrillBartender at Reservoir Bar Patio and Grill
Jacob StillmanJacob Stillman
Customer Growth Consultant at ToastCustomer Growth Consultant at Toast
Demetrius Ready Jr.Demetrius Ready Jr.
Manager at Take 5Manager at Take 5