Radwan Mansur
Taybeh
Summary
Driven Undergraduate Teaching Assistant versed in teaching strategies, grading procedures and university standards. Clear and open communicator with focused and strategic approach. Outstanding teaching skills backed by research abilities.
Overview
8
8
years of professional experience
Work History
Undergraduate Teaching Assistant (C# ,JAVA)
Al Qasemi College of Engineering and Science
01.2023 - Current
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Customer Service Representative
Roslin
07.2019 - 08.2021
- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from prospective customers.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Customer Service and Recruiter
MoldCable
05.2017 - 03.2018
- Operated and maintained applicant tracking and candidate management systems.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Studied job descriptions and qualifications to determine applicant requirements.
Education
Certificate - Fullstack Web Development
Coding Academy
03-2025
Bachelor of Science - Software Engineering
Al Qasimi College of Engineering And Science
12-2024
Skills
- Research expertise
- Immersive teaching
- Proficient in [software]
- Technology-savvy
Languages
Arabic
Native language
Hebrew
Advanced
C1
English
Proficient
C2
Romanian
Advanced
C1
Timeline
Undergraduate Teaching Assistant (C# ,JAVA)
Al Qasemi College of Engineering and Science
01.2023 - Current
Customer Service Representative
Roslin
07.2019 - 08.2021
Customer Service and Recruiter
MoldCable
05.2017 - 03.2018
Bachelor of Science - Software Engineering
Al Qasimi College of Engineering And Science
Certificate - Fullstack Web Development
Coding Academy
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