Rachel Wilhelmi

• Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
• Provided customer service to employees regarding payroll inquiries and issues.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Prepared billing documents to streamline financial operations.
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• Managed the onboarding process, providing new hires with necessary tools for success from day one.
• Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
• Maintained "open door" policy to encourage employee communications and resolution of issues.
• Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
• Streamlined payroll processes for improved efficiency.
• Coordinated administration of employee benefits.

Handled payroll-related inquiries and discrepancies efficiently.

• Onboarding and Orientation

• FMLA

Facilitated end-to-end interview processes to meet organizational needs.

Coordinated benefits enrollment and information accurately.

Executed supplementary responsibilities aligned with organizational requirements.