Rachel Reinke
Rockford
Summary
Dynamic Senior Project Manager with a proven track record at Stratus, excelling in project planning and scope management. Adept at mentoring teams and enhancing client relationships, I drive successful project outcomes while fostering collaboration. Recognized for resolving challenges creatively, I ensure client satisfaction and project success through effective communication and strategic oversight.
Overview
13
13
years of professional experience
Work History
Senior Project Manager
Stratus
02.2021 - Current
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Order Management Team Lead + Account Specialist
Thomas Interiors
06.2012 - 01.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Developed effective improvement plans in alignment with goals and specifications.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
Education
University of Phoenix
Tempe, AZSkills
- Project planning
- Scope management
- Client relationship management
- Project plan development
- Training and mentoring
- Multi-project management
Timeline
Senior Project Manager
Stratus
02.2021 - Current
Order Management Team Lead + Account Specialist
Thomas Interiors
06.2012 - 01.2021
University of Phoenix
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