Rachel Obernuefemann
Glen Carbon
Summary
Proven in driving revenue growth and fostering client relationships, I excel in sales and business development with a notable tenure at Cintas. Leveraging skills in first aid and safety compliance and customer relationship management, I've successfully expanded market share and ensured client satisfaction. My approach combines strategic prospecting with effective team collaboration, underscoring my ability to meet and exceed targets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Development Representative
Cintas
HAZELWOOD
08.2024 - Current
- Developed and executed strategies to acquire new business and expand market share.
- Conducted prospecting efforts, including warm calls, networking, and referrals, to generate leads.
- Presented Cintas’ first aid and safety solutions to potential clients, demonstrating value and ROI.
- Collaborated with sales and service teams to ensure a seamless transition from prospect to client.
- Tracked and analyzed market trends to identify growth opportunities and enhance sales performance.
Customer Service Sales Representative
CINTAS
HAZELWOOD
01.2023 - Current
- Managed a portfolio of clients, ensuring timely delivery and replenishment of first aid and safety supplies.
- Provided exceptional customer service, building strong relationships with businesses to enhance retention.
- Educated clients on safety compliance, and recommended solutions to meet OSHA and industry standards.
- Identified upselling and cross-selling opportunities to drive revenue growth.
- Maintained accurate records of service schedules, inventory, and client interactions.
Relationship Banker
JPMorgan Chase
01.2022 - Current
Petail Banker
Dieterich Bank
01.2018 - 01.2020
- Creates innovative financial solutions to meet customer needs and provide competitive edge
- Assists customers with setting up or closing accounts, completing loan applications and signing up for new services
- Builds client rapport to ensure consistent satisfaction and loyalty
- Works closely with management to strategize sales techniques to increase branch production and customer service
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
- Maintaining accurate accounts and cash drawers
Relationship Banker
Commerce Bank
01.2014 - 01.2018
Education
Associates of Arts -
South Western Illinois College
01.2022
Skills
Sales and Business Development
Customer Relationship Management
First Aid and Safety Compliance
Prospecting and lead generation
Product & Service Education
Revenue Growth Strategies
Team Collaboration
Education
Certification
- NMLS#1833134, Licensed Notary Public
- Securities Industry Exam, 2022
- CPR/FIRST AID Certified
- Real Estate Broker
Accomplishments
- Achieved Summit nearly every quarter
- Achieved Winners Circle
Timeline
Business Development Representative
Cintas
08.2024 - Current
Customer Service Sales Representative
CINTAS
01.2023 - Current
Relationship Banker
JPMorgan Chase
01.2022 - Current
Petail Banker
Dieterich Bank
01.2018 - 01.2020
Relationship Banker
Commerce Bank
01.2014 - 01.2018
Associates of Arts -
South Western Illinois College
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