Rachel Mills
New Lenox,IL
Summary
Dedicated, hard worker with a strong background in customer service, team leadership, and problem-solving. Recognized for attention to detail and effective time management in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
Orland Park, IL
10.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service flow.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new baristas on beverage preparation techniques and company standards.
Marketing Intern
RM Lucas Co.
Alsip, IL
06.2025 - 09.2025
- Developed and executed marketing campaigns to increase brand awareness and customer engagement.
- Conducted market research to identify trends and consumer preferences for targeted promotions.
- Collaborated with cross-functional teams to create compelling content for digital platforms.
- Analyzed campaign performance metrics, providing insights for future marketing strategies.
Assistant Manager
Jimmy Johns
Orland Park, IL
09.2018 - 06.2025
- Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
- Trained and mentored staff on service protocols and food safety regulations.
- Implemented process improvements to enhance efficiency and reduce order turnaround time.
- Coordinated inventory management, optimizing stock levels to minimize waste.
- Reported to general manager.
Education
No Degree - Marketing
Joliet Junior College
Joliet, IL05.2028
High School Diploma -
Lincoln-Way Central
New Lenox, IL07-2020
Skills
- Time management
- Attention to detail
- Team player
- Decision-making
- Customer service
- Team leadership
- Problem-solving
- Staff supervision
- Content creation
- Editing and proofreading
- Copywriting
- Customer engagement
Timeline
Barista
Starbucks
10.2025 - Current
Marketing Intern
RM Lucas Co.
06.2025 - 09.2025
Assistant Manager
Jimmy Johns
09.2018 - 06.2025
No Degree - Marketing
Joliet Junior College
High School Diploma -
Lincoln-Way Central