Summary
Overview
Work History
Skills
Certification
Timeline
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Racheal Grant

Racheal Grant

Summary

Sales and Operational leader in Dental Revenue Cycle Management, dedicated to delivering innovative and effective solutions that elevate the quality and profitability of dental practices across the nation. Skilled in identifying and implementing revenue-generating strategies while fostering strong client relationships and optimizing practice cash flow.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Vice President of Sales

Medusind
09.2023 - Current
  • Increased sales revenue by developing and implementing innovative sales strategies.
  • Continually held conversion rate of 60% or higher
  • Developed short and long-term sales strategies to gain market share, uncover new sales opportunities and increase revenue.
  • Developed and implemented operational resources to aid various teams.
  • Crafted overall account sales strategies and coordinated activities of sales executives to achieve revenue goals.
  • Spearheaded expansion into new territories, establishing a strong presence in untapped markets.
  • Introduced new products or services to market with carefully orchestrated go-to-market strategies.

Business Development Executive

EAssist Dental Solutions
08.2019 - 09.2023
  • Networked with industry leaders to increase partnership opportunities and drive new revenues.
  • Executed a 3-part lead generation expansion plan
  • Created a refined, professional virtual sales consultation
  • Sold 870+ services to date, Top 3 sales converter at 73%
    Reported weekly, monthly, and quarterly sales results to the business
    development manager.
    Hosts educational webinars and provides blog articles to drive SEO Generated revenue growth by developing and executing targeted sales strategies to expand market share.
  • Built relationships with customers and community to promote long term business growth.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Exceeded company-defined sales quotas.

Regional Manager

EAssist Dental Solutions
11.2017 - 08.2019
  • Orchestrated regional revenue cycle leadership for $144 million dollars across 89 dental practices and 175+ independent billing
    contractors.
  • Ignited revenue growth by 2900% from 400,000 dollars to 12 million dollars.
  • Drove regional client base 345% from 20 to 89 and contractors 775% from 20 to 175.
  • Successfully coached and mentored the audit performance of contractors;
    cross-functionally collaborated in resolving opportunity areas.
  • SME liaison for clients in resolving issues or opportunity areas.
  • Piloted operations leadership for a team of 100+ staff members
    program management, accounting, HR, training and development,
    marketing, insurance, credentialing, strategic planning, insurance, IT,
    safety, predictive analytics, and state and federal compliance.
  • Coached, trained, and mentored team members through leading and
    influencing, improving team and client satisfaction.
    Dramatically reducing turnover to less than 15% yearly.

Product Developer

EAssist Dental Solutions
01.2016 - 08.2018
  • Spearhead product operations for 1400+ dental practices
    Utilizing 2000+ independent contractors; 375+ employees revenue exceeds $25+ million dollars.
  • Successfully drove NPS score 300%
  • Fueled client increase of 257% and a revenue increase of 221%.Provided technical expertise during product design, contributing to improved functionality and user experience.
  • Developed innovative products for increased customer satisfaction and market share growth.
  • Implemented quality control processes throughout the entire product development lifecycle, resulting in a reduction of defects and returns.
  • Collaborated with cross-functional teams to ensure seamless product development and launch.
  • Worked closely with sales, operations and manufacturers to deliver quality Insurance Verifications production.

Client Success Consultant

EAssist Dental Solutions
01.2015 - 01.2016
  • Maintained detailed records of all client interactions and progress toward goals, enabling efficient reporting and strategic decision-making processes.
  • Served as the primary point of contact for high-profile clients, ensuring their issues were resolved quickly while maintaining professionalism throughout all communications.
  • Provided services for practice(s) based on needs, in Dental Revenue Cycle Management
  • Upheld 98% + collection ratio

Business and Clinical Assistant Trainer

Heartland Dental
06.2006 - 01.2015
  • Assisted patients with basic care needs.
  • Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
  • Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.

Skills

  • Sales and marketing
  • Staff training and development
  • Quality assurance testing
  • Strategic thinking
  • Team leadership
  • Operational management
  • Customer satisfaction
  • Technical problem solving
  • Performance management
  • Revenue generation

Certification

Strategy Execution, Harvard Business School

Specialization in Leadership Management, Harvard Business School

Management Essentials; Leadership Principles, Harvard Business School

Timeline

Vice President of Sales

Medusind
09.2023 - Current

Business Development Executive

EAssist Dental Solutions
08.2019 - 09.2023

Regional Manager

EAssist Dental Solutions
11.2017 - 08.2019

Product Developer

EAssist Dental Solutions
01.2016 - 08.2018

Client Success Consultant

EAssist Dental Solutions
01.2015 - 01.2016

Business and Clinical Assistant Trainer

Heartland Dental
06.2006 - 01.2015

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Racheal Grant