Rachael Small
Plainfield
Summary
Dedicated nursing professional with extensive experience in diverse clinical environments. Skilled in patient assessment and education, known for teamwork and effective time management. Committed to enhancing patient satisfaction through compassionate care and evidence-based practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Triage Nurse
Endeavor Health
Winfield, IL
03.2026 - Current
- Assessed patient needs and prioritized care in fast-paced healthcare environment.
- Collaborated with multidisciplinary team to develop and implement effective treatment plans.
- Utilized electronic health records to document patient interactions and maintain accurate medical histories.
- Educated patients on health maintenance and disease prevention strategies during triage assessments.
- Adapted quickly to changing patient scenarios, ensuring timely interventions were executed effectively.
- Maintained compliance with safety protocols and quality standards in clinical practices.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
Travel Registered Nurse
Medical Solutions Travel Agency
Omaha, NE
12.2023 - 03.2026
- Provided direct patient care in diverse clinical settings across multiple states.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Administered medications and monitored patient responses to treatment protocols effectively.
- Educated patients and families on health management and post-discharge instructions.
- Ensured compliance with state regulations and facility policies during patient interactions.
- Utilized electronic health records (EHR) for accurate documentation of patient assessments and progress notes.
- Administered medications and treatment to patients and monitored responses.
- Prevented complications in critical situations by promptly recognizing symptoms and initiating appropriate interventions.
- Increased patient satisfaction by consistently providing compassionate, empathetic care during hospitalizations.
- Contracts in various different specialties: stepdown, cardiac, neuro, medsurg & float pool.
Travel Registered Nurse
Aya Healthcare
San Diego, CA
01.2018 - 12.2023
- Streamlined onboarding processes for incoming nursing staff, enhancing overall efficiency in team integration.
- Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
- Maintained strict adherence to infection control protocols, ensuring a safe environment for patients and colleagues alike.
- Reduced stress among patients and their families by offering clear communication and support throughout treatment process.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Utilized electronic health records (EHR) for accurate documentation of patient assessments and progress notes.
- Safeguarded patient privacy rights through diligent compliance with HIPAA regulations during all interactions with medical records and personal information.
- Contracts in various different specialties: stepdown, tele, medsurg, floatpool and neuro.
Cardiac Stepdown Registered Nurse
Amita Presence St. Joseph's
Joliet, IL
01.2017 - 01.2017
- Administered medications and monitored patient vitals, ensuring adherence to safety protocols and care standards.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for diverse patient populations.
- Educated patients and families on health management strategies, enhancing understanding of treatment options and preventative care.
- Streamlined patient intake processes, improving efficiency and reducing wait times in high-volume settings.
- Conducted thorough assessments of patient needs, delivering tailored interventions that addressed both physical and emotional well-being.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Oncology Staff Registered Nurse
Elmhurst Hospital
Elmhurst, IL
11.2016 - 01.2017
- Led quality improvement initiatives, identifying areas for process enhancement to optimize patient outcomes and satisfaction levels.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Implemented electronic health record systems to improve documentation accuracy and facilitate seamless communication among healthcare providers.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Medical ICU Registered Nurse
Advocate South Suburban Hospital
Hazel Crest, IL
01.2016 - 10.2016
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Addison, IL04.2015
Skills
- Direct patient care
- Clinical judgment
- Compassionate care
- Patient management
- Patient assessment
- Teamwork and collaboration
- Problem-solving
- Time management
- Experience with: Epic & Cerner
Certification
- ACLS/BLS
- NIH Stroke Certified
Timeline
Triage Nurse
Endeavor Health
03.2026 - Current
Travel Registered Nurse
Medical Solutions Travel Agency
12.2023 - 03.2026
Travel Registered Nurse
Aya Healthcare
01.2018 - 12.2023
Cardiac Stepdown Registered Nurse
Amita Presence St. Joseph's
01.2017 - 01.2017
Oncology Staff Registered Nurse
Elmhurst Hospital
11.2016 - 01.2017
Medical ICU Registered Nurse
Advocate South Suburban Hospital
01.2016 - 10.2016
Bachelor of Science - Nursing
Chamberlain College of Nursing