Summary
Overview
Work History
Education
Skills
Timeline
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Rachael Jackson

Chicago

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience

Work History

Shift Leader

Walgreens
03.2023 - Current
  • Assisted in training new team members on operational procedures and safety protocols.
  • Monitored inventory levels and reported discrepancies to ensure stock accuracy.
  • Coordinated daily shift schedules to optimize staff coverage and efficiency.
  • Supported management in maintaining high standards of customer service during peak hours.
  • Engaged with customers to address inquiries and resolve issues promptly.
  • Completed cash and credit card transactions accurately using POS software.

Assistant Manager

Jewels Osco
06.2016 - 01.2023
  • Supervised daily operations to enhance team efficiency and customer satisfaction.
  • Developed training programs for new staff, improving onboarding processes and retention rates.
  • Streamlined inventory management systems, reducing stock discrepancies and improving accuracy.
  • Led strategic initiatives to optimize store layout, increasing product visibility and sales opportunities.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Culinary Arts

Kennedy King
Chicago, IL
05-2023

Skills

  • Cash management
  • Team leadership
  • Problem-solving
  • Customer service management
  • Staff training and development
  • Positive attitude

Timeline

Shift Leader

Walgreens
03.2023 - Current

Assistant Manager

Jewels Osco
06.2016 - 01.2023

Culinary Arts

Kennedy King

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Rachael Jackson