Summary
Overview
Work History
Education
Skills
Timeline
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Qusai Bouhassoun

Business Administration And Marketing Graduate
Aurora

Summary

Motivated and results-oriented professional with a double major in Business Administration and Marketing, equipped with a global perspective and a strong foundation in sales, operations, and strategic leadership. Demonstrated exceptional time management and resilience by earning two degrees while working full-time, reflecting a high level of discipline, adaptability, and commitment to success. Proven track record of enhancing efficiency, supporting team performance, and contributing to business growth in dynamic, fast-paced environments. Prepared to make an impact in a full-time role by applying academic knowledge and real-world experience to drive business performance and strategic growth.

Overview

11
11
years of professional experience
2025
2025
years of post-secondary education
1
1
Language

Work History

Assistant Manager

Hamra Enterprises
08.2021 - Current
  • Company Overview: Panera Bread
  • Lead daily operations of $2M + cafe, optimizing performance and profitability
  • Managed production to maintain food cost under 24% and waste under $500 weekly, leveraging Power BI insights to improve efficiency.
  • Maintained labor and operational costs within a 2% variance-to-sales target, helping the location exceed quarterly profit margins by 5%-10%
  • Drive sales growth by enhancing service levels and streamlining operational processes.


Manager Trainee Intern

Cintas Corporation
05.2024 - 08.2024
  • Proactively developed product knowledge and sales skills through rigorous 4-month internship at Cintas, showing rapid growth and applying new concepts to support upselling and customer satisfaction.
  • Gained comprehensive experience in front-line operations, inventory management, and upselling techniques, improving customer satisfaction and retention.
  • Spearheaded an operational efficiency initiative to streamline mat handling and bulk cage organization, resulting in a daily time savings of 90 minutes across 30 trucks and significantly reducing handling errors.

Supply Chain Associate

Fastenal
05.2023 - 03.2024
  • Increased B2B account sales by 5% by analyzing client usage patterns and recommending tailored product packages to better meet their needs.
  • Delivered tailored solutions and meaningful insights to customers by leveraging a consultative sales approach that prioritizes their unique needs and long-term success.
  • Cultivated new connections and strengthened existing relationships through strategic lead generation, referrals, and proactive prospecting to drive meaningful business growth.
  • Conducted onsite sales visits to customer locations, fostering direct engagement and personalized service to strengthen relationships and drive business growth.

Assistant Manager/Hiring Manager

McDonald's Corporation
05.2014 - 07.2021
  • Led and coached cross-functional teams, achieving operational and sales targets while fostering a strong company culture.
  • Provided coaching to team members on best practices to help them develop new skills and enhance the team's operational efficiency.
  • Interviewed potential employees in a 1:1 setting, by asking exploratory questions to ensure a quality fit between employer and potential employee.
  • Assisted in scheduling employees, based on areas of need, to ensure adequate staffing for cashier registers, drive-thru operations, the kitchen, and cleaning teams.

Education

Bachelor of Science - Business Administration And Marketing

Aurora University
Aurora, IL
12-2024

Skills

  • Microsoft Office
  • Salesforce
  • ADP
  • Power BI
  • SQL
  • Data-Driven Market Analysis
  • Strategic Planning
  • Sales & Revenue Growth
  • Budgeting & Financial Oversight
  • Project Management
  • Team Leadership
  • Critical Thinking
  • Problem-Solving
  • Flexibility & Adaptability
  • Empathy & Active Listening

Timeline

Manager Trainee Intern

Cintas Corporation
05.2024 - 08.2024

Supply Chain Associate

Fastenal
05.2023 - 03.2024

Assistant Manager

Hamra Enterprises
08.2021 - Current

Assistant Manager/Hiring Manager

McDonald's Corporation
05.2014 - 07.2021

Bachelor of Science - Business Administration And Marketing

Aurora University

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Qusai BouhassounBusiness Administration And Marketing Graduate