Quentin Mayzes
Rockford
Summary
Universal Banker with documented cash handling experience and strong aptitude for customer service. Competently educates customers on banking options and recommends appropriate products and services to meet financial needs. Leverages people skills to securely process teller transactions, resolve issues and refer customers to business partners for advanced relationship development.
Overview
8
8
years of professional experience
Work History
Universal Banker
First National Bank & Trust
08.2024 - Current
- Helped maintain a positive customer relationship with our clients
- Processed deposits, withdrawals, loan payments, and money transfers
- Maintained accurate records in client management and company regulations
Branch banker
PNC Bank
10.2022 - 05.2024
- Send and receive wire transfers
- Complete account opening/closing
- Generate business through profiling, cross-selling and telemarketing within the community
Teller
PNC Bank
03.2021 - 10.2022
- Large volumes of cash handling
- Monitoring and maintaining client portfolios as well as upselling products and referring clients to banking appointments for greater client experience
- Perform daily security procedures on atm, as well as teller building to ensure complete safety
Sales Representative
Planet Fitness
08.2019 - 01.2021
- Performed sanitization duties throughout the entire facility
- Assisted new hires through training material and on-board learning
- Updated mechanical maintenance on all equipment throughout the facility
Training Manager
Tommy Hilfiger
08.2017 - 07.2019
- Guided daily debriefs to discuss goals, tasks, and answer questions
- Helped with onboarding new employees with policy and exchanging good techniques
- Assisted international clients often
Education
Associate of Science -
Kishwaukee College
Malta, Illinois01.2020
High School Diploma - undefined
05.2012
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Sales POS systems
- Public speaking
- Credit analysis
- Loan origination
- Insurance products
Timeline
Universal Banker
First National Bank & Trust
08.2024 - Current
Branch banker
PNC Bank
10.2022 - 05.2024
Teller
PNC Bank
03.2021 - 10.2022
Sales Representative
Planet Fitness
08.2019 - 01.2021
Training Manager
Tommy Hilfiger
08.2017 - 07.2019
High School Diploma - undefined
Associate of Science -
Kishwaukee College
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