Quentin Clayton
Litchfield
Summary
Business Analyst with over 7 years of experience in process improvement and requirement gathering. Proficient in Agile methodologies and tools such as Jira/Confluence and Adobe AEM. Skilled in translating complex business needs into actionable solutions while facilitating collaboration between stakeholders and development teams. Committed to continuous learning and innovative problem-solving in dynamic environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
Protiviti
01.2023 - 02.2025
- Collaborated with stakeholders to elicit and document business requirements, ensuring clear user stories and acceptance criteria for AEM/EDS projects
- Facilitated sprint planning, backlog grooming, and reviews in an Agile environment, improving team velocity
- Delivered product demos and end-user training for Adobe AEM, increasing client adoption and reducing support tickets
- Provided technical support during user acceptance testing cycles.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Assisted in developing training materials for internal staff on new products or services.
Business Analyst
R2integrated
04.2022 - 12.2022
- Collaborated with stakeholders to elicit and document business requirements, ensuring clear user stories and acceptance criteria for AEM/EDS projects
- Facilitated sprint planning, backlog grooming, and reviews in an Agile environment, improving team velocity
- Delivered product demos and end-user training for Adobe AEM, increasing client adoption and reducing support tickets
- Provided technical support during user acceptance testing cycles.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Assisted in developing training materials for internal staff on new products or services.
Project Manager
Drive Social Media
10.2021 - 04.2022
- Managing a small development team that is creating their own marketing application that is used by our Parent company.
- Translating the needs from the marketing team to the development team in terms of feature/enchantments for our application
- Managed internal agile processes for a custom marketing application, translating marketing needs into actionable development features
- Created a knowledge base and conducted onboarding training, reducing ramp-up time for new users
Business Analyst
Allscripts
09.2019 - 10.2021
- Generated Mockup for enhancements and features to be
implemented into our development sprints - Organized, led and facilitated cross-functional project teams.
- Explained technical concepts in non-technical fashion.
- Delivered presentations and training courses including measurement, analysis, improvement and control.
- Performed analysis and research for identified projects.
Junior IT Business Analyst
Extra Space Storage
07.2019 - 09.2019
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Implemented business intelligence solutions to increase operational efficiency.
- Ran scrum meetings to ensure project was on tracked and all requirements we outlined
Business Analyst
Axis41, A Merkle Company
06.2018 - 07.2019
- Created Jira tickets and confluence pages with enterprise level client such as Adobe, Sony, Visa, Garff, WisdomTree, JPMC
- Worked with both internal and external project teams and clients to ensure that all requirements for application are obtained and correct for the QA and Development members
- Worked with client to transiting them over into a agile process
- Trained client on how to use Adobe AEM
Education
Bachelor of Science - Business Technology Operations Managment
Neumont University
Salt Lake City, UT08.2018
Skills
- Business planning and consulting
- Adobe AEM expertise
- Cross-functional collaboration
- Requirements gathering and analysis
- End-user support
- Client relationship management
- Technical documentation
- User acceptance testing
- Quality assurance and testing
- Agile methodologies and Scrum leadership
- Backlog management
- Jira and Confluence proficiency
- Software development lifecycle knowledge
- Presentation delivery skills
Certification
- Certified ScrumMaster (CSM) – Scrum Alliance
- Adobe Certified Professional – AEM Business Practitioner
References
References available upon request.
Timeline
Business Analyst
Protiviti
01.2023 - 02.2025
Business Analyst
R2integrated
04.2022 - 12.2022
Project Manager
Drive Social Media
10.2021 - 04.2022
Business Analyst
Allscripts
09.2019 - 10.2021
Junior IT Business Analyst
Extra Space Storage
07.2019 - 09.2019
Business Analyst
Axis41, A Merkle Company
06.2018 - 07.2019
Bachelor of Science - Business Technology Operations Managment
Neumont University
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