Nina Scott
Chicago
Summary
I am a reliable professional with a background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
5
5
years of professional experience
Work History
Cashier
Jerk N Go
Homewood
10.2020 - 05.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- I would also assist with line work such as making food trays.
- Performed opening/closing duties including counting money in the register before/after shifts.
Intern
DCC Dialysis
Olympia Fields
05.2024 - 08.2024
- Assisted with patient care.
- Helped patients in and out of the car.
- Answered phone calls
- Cleaned patient stations
- Prepared patient’s medicine
- Assisted with patient reports
- Maintained positive working relationship with fellow staff and management.
- Monitored operations and reviewed records and metrics to understand company performance.
Education
Some College (No Degree) - Chemistry Pre Medicine
Jackson State University
Jackson, MSSkills
- Patient care
- Medical terminology
- Clinical documentation
- Customer service
- Customer assistance
- Money handling
- Patience and empathy
- Problem solving
- Time management
- Attention to detail
- Team collaboration
- Customer service excellence
- Basic math
- Clear communication
- Reliability and punctuality
- Dependability and reliability
- Professionalism and courtesy
- Hospitality and accommodation
- Written and verbal communication
- Sales transactions
- Conflict resolution
- Issue resolution
- Staff training
References
References available upon request.
Timeline
Intern
DCC Dialysis
05.2024 - 08.2024
Cashier
Jerk N Go
10.2020 - 05.2025
Some College (No Degree) - Chemistry Pre Medicine
Jackson State University