Purva Patel
Desplaines
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Motivated to continue to learn and grow as medical professional. Skilled team player with strong background in positive environments. Works well independently to handle assignments and always ready to go beyond basics assignments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
NorthShore University Health
08.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
- Supported medical staff during patient examinations in accordance with company policy.
PA Shadowing
Healwell Primary Care
06.2024 - 08.2024
- Collaborated with consulting physicians assistants regarding care of patients.
- Shadow patients and families on medical diagnoses and treatment options.
- Collaborated with healthcare professionals to develop comprehensive patient care plans.
- Developed effective communication skills while interacting with diverse patient populations daily.
Lab Assistant
Charles River Laboratories
06.2022 - 11.2022
- Prepared laboratory equipment and instrumentation required for tests, research, process or quality control.
- Organized lab test solutions, compounds and make reagents.
- Completed required GLP and SOP documentation in accordance with set guidelines.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Prepared lab for daily operations by stocking materials and equipment.
- Prepares materials and data for routine shipment and archiving.
- Perform all duties assigned for slides check in and check out
Physician Shadow
Northwestern Medicine
05.2022 - 07.2022
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Shadowed several specialists, such as cardiologists, internal medicine physicians and pediatrics.
- Observed physician-patient interactions, noting communication techniques and bedside manner.
- Learned the importance of maintaining accurate records of patient visits, treatments and medications prescribed.
Pharmacy Technician
CVS Pharmacy
01.2021 - 06.2022
- Filled prescriptions by retrieving, counting, and dispensing pharmaceuticals
- Resolved customer issues and answered questions to deliver positive customer experience
- Utilized pharmacy systems to enter patient and drug information
- Answered questions from customers such as where to find desired products and explained the pharmacy's policies
- Assisted customers and patients by offering information on goods and services
- Developed strong relationships with pharmacy patrons to cultivate customer loyalty.
Clerical Volunteer
Northwestern Medicine
11.2021 - 03.2022
- Welcomed new community members, educating incoming individuals on appropriate policies and services
- Responded to customer needs quickly, providing appropriate answers to queries or referring customers to pertinent staff members
- Helped in infusion center to get the medication from the pharmacy
- Greeting patients with positive attitude and help patients to check in
- Utilized downtime to perform routine tasks, preventing service delays.
Receptionist
Aziz Medical Center
09.2019 - 12.2019
- Updated and managed digital and physical office records
- Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
Shift Leader
Dunkin Donuts
01.2017 - 09.2019
- Motivated team to deliver quality service while promoting energetic and collaborative environment
- Managed operations during shift, with total awareness of activities of employees and customers
- Assessed customer needs and issued complementary services to maintain customer loyalty
- Improved employee skills, increased team value, and cultivated leadership potential
- Improved team member performance through motivation and training.
Education
Master of Science - Integrative Physiology
Benedictine University
05.2024
Bachelor of Science - Biology
University Of Illinois Of Chicago
05.2021
Associate of Science -
Oakton Community College
05.2019
Skills
- Indirect Patient Care
- HIPAA Compliance
- Patient Flow Management
- Payment Collection
- Medical office administration
- Vital Sign Monitoring
- EMR / EHR
- Multitasking ability
- Quantitative skills
- Customer Service Flexible
- Excellent Lab Practices
- Medical terminology knowledge
Certification
- Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
- Medical Terminology
- Professionalism in Allied Health
- Vital Signs
- BLS Certification
- CPR Certification
Timeline
Medical Assistant
NorthShore University Health
08.2024 - Current
PA Shadowing
Healwell Primary Care
06.2024 - 08.2024
Lab Assistant
Charles River Laboratories
06.2022 - 11.2022
Physician Shadow
Northwestern Medicine
05.2022 - 07.2022
Clerical Volunteer
Northwestern Medicine
11.2021 - 03.2022
Pharmacy Technician
CVS Pharmacy
01.2021 - 06.2022
Receptionist
Aziz Medical Center
09.2019 - 12.2019
Shift Leader
Dunkin Donuts
01.2017 - 09.2019
Master of Science - Integrative Physiology
Benedictine University
Bachelor of Science - Biology
University Of Illinois Of Chicago
Associate of Science -
Oakton Community College
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