Priya Singh
Chicago
Summary
PhD in Hindi with 5+ years of experience in IT and quality assurance, combining analytical, linguistic, and cultural expertise. Skilled in creating clear, accurate content and documentation, with proficiency in tools like Selenium, QTP, and JIRA. Experienced in Agile and Waterfall methodologies, cross-cultural communication, and tutoring, with a focus on applying technical precision and language expertise to AI and linguistic projects.
Overview
10
10
years of professional experience
Work History
Online Tutor (Hindi & Academic Support)
N/A
09.2023 - Current
- Delivered personalized tutoring sessions to students in India via Zoom, focusing on language, grammar, and academic skills.
- Adapted teaching style to individual learning needs, ensuring clarity across cultural and time-zone differences.
- Designed interactive lesson plans, exercises, and assessments to reinforce student progress.
- Built strong rapport with students and parents, improving confidence and academic performance.
- Leveraged digital tools (Zoom, Google Docs, shared whiteboards) to create an engaging remote classroom experience.
Language & Content Specialist / Quality Assurance
Empirical Global Consulting
02.2018 - 04.2020
- Designed and executed structured test cases, directly applicable to drafting language tasks and exam-style questions.
- Reviewed, validated, and corrected outputs for linguistic accuracy, cultural appropriateness, and clarity.
- Created documentation such as traceability matrices and coverage reports, similar to providing rationales and answer keys.
- Collaborated with cross-functional teams to align functional requirements with user-centered readability.
- Ensured multilingual content in e-commerce and financial applications met high standards of precision and tone.
Software Tester
Empirical Global Consulting
01.2016 - 02.2018
- Tested user interfaces for diverse audiences, including international customers.
- Ensured clarity, correctness, and accessibility of financial content.
- Designed and executed test scripts that mirror structured exam questions.
- Reported and tracked inconsistencies, providing actionable feedback for improvements.
Education
Ph.D. - Hindi
Banaras Hindu University
Varanasi, India08-2008
Master of Arts - Hindi
Banaras Hindu University
Varanasi, India08-2001
Skills
- Language & Instructional: Native fluency in Hindi; cultural and contextual expertise; language instruction and tutoring; curriculum development; exam design and evaluation; editing and proofreading; translation and interpretation
- Project & Collaboration Tools: JIRA, Quality Center, Agile Scrum, Waterfall Methodology
- Productivity & Documentation: MS Word, MS Excel, MS PowerPoint
Timeline
Online Tutor (Hindi & Academic Support)
N/A
09.2023 - Current
Language & Content Specialist / Quality Assurance
Empirical Global Consulting
02.2018 - 04.2020
Software Tester
Empirical Global Consulting
01.2016 - 02.2018
Ph.D. - Hindi
Banaras Hindu University
Master of Arts - Hindi
Banaras Hindu University
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