Priya Chakraborty
Administration Manager
Ramla
Summary
Offering 4+ Years of comprehensive experience in administrational background. Skilled in Excel, CRM Secretarial, Customer relations & solving problems. High degree of fluency in Hebrew & English Language. Collaborative Finance professional with 4+ years of expertise helping clients attain financial goals. History of delivering tailored client service while responsibly driving business development.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Administration & Finance Officer
Metaktekot
01.2022 - Current
- Processing invoices, preparing salary data, setting up payments, checking for new payments, sending contracts, follow-up with clients, updating information, candidate screening, ordering supplies, assisting with travel arrangements
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Reduced process discrepancies through measured implementation of performance reporting and data systems.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
Payments Coordinator
Rewire
01.2021 - 12.2021
- Processing money transfer requests, monitoring pending orders, solving payment cases, resolving tickets, handling refund requests, managing invalid transfers
- Complied with established procedures when approving or rejecting claims.
Finance Admin
Ramot Ofek Group
06.2018 - 11.2020
- Recording invoices, assisting suppliers, resolving account disputes, providing support, creating orders, generating reports, following up on outstanding debts, collection calls and emails
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Generated and distributed monthly customer statements.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
Risk & Compliance Officer
Extractnet Ltd
01.2017 - 05.2018
- Reviewing client's documents, verifying payment and client details, account closures, ID checks, QA tests, tutorial calls, building client relations, working with legal team
- Monitored and assessed compliance risks associated with operational processes and procedures.
- Developed and maintained system for tracking and reporting compliance violations.
Risk Analyst
Inventiva Marketing Ltd
01.2015 - 12.2016
- Investigating fraud transactions, analyzing risks, reviewing client documentation, managing contacts with merchants, emailing sales desk, checking deposits
- Investigated allegations to check validity and recommend actions to minimize risk.
Administration Assistant
Techno Global Trade Ltd
03.2012 - 12.2014
- Creating accounts, verifying client's documents, maintaining client relationships, assisting manager, resolving client issues, managing contacts with merchants, preparing reports, handling cash deposits
- Recorded expenses and maintained accounting records.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Created and maintained databases to track and record customer data.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Human Resources Management certificate -
Technical College
Israel09.2010
Higher secondary -
Technical College
Israel09.2009
Professional certificate in clerks-secretaries -
Telem - Technical High School
Israel09.2009
Skills
- Excel
- Pivot
- Vlookup
- Salesforce
- Priority
- Gmatrix
- CRM
- Microsoft word
- G Suite
- Computer Skills
- Problem-Solving
- Friendly, Positive Attitude
- Excellent Communication
- Dependable and Responsible
- Calm Under Pressure
Languages
English
Bilingual or Proficient (C2)
Hebrew
Bilingual or Proficient (C2)
Indian
Upper intermediate (B2)
Personal Information
Date of Birth: 07/07/92
Timeline
Administration & Finance Officer
Metaktekot
01.2022 - Current
Payments Coordinator
Rewire
01.2021 - 12.2021
Finance Admin
Ramot Ofek Group
06.2018 - 11.2020
Risk & Compliance Officer
Extractnet Ltd
01.2017 - 05.2018
Risk Analyst
Inventiva Marketing Ltd
01.2015 - 12.2016
Administration Assistant
Techno Global Trade Ltd
03.2012 - 12.2014
Human Resources Management certificate -
Technical College
Higher secondary -
Technical College
Professional certificate in clerks-secretaries -
Telem - Technical High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time offTeam Building / Company RetreatsFlexible work hoursPersonal development programsWork from home optionAccomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
Software
Priority
CRM
Salesforce
Quote
Opportunities Don't happen.You create them.
Chris Grosser
Baking, Netflix, Exploring places
On my free time when I want to just relax and recharge myself, my go to thing to do is baking. It's my passion & gives me absolute pleasure to bake and treat my loved ones.
Apart from that I absolutely love watching various series, movies on Netflix & explore various places.
Affiliations
- None as yet but looking forward to add one
Additional Information
I am self motivated, dedicated & a fast learner professional who takes every job with utmost passion & believes in growing with the company.
Looking for remote & long term options to grow in my field and to enhance my set of skills.
Certification
- Certified Human resources diploma from my High school
Interests
Administration
Finance
Billing & Collections
Customer Support
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