Priscilla Yeboah
Chicago
Summary
Dynamic and organized professional with experience at Northwestern Memorial Hospital, excelling in menu management and patient interactions. Proven ability to enhance guest experiences through attentive service and adherence to food safety standards. Skilled in multitasking and quality control, ensuring compliance with dietary restrictions while fostering a positive dining environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Wait Staff Associate
Northwestern Memorial Hospital, Prentice Women's Hospital
12.2025 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Supervise tray ticket processing, ensuring accurate meal assembly per patient orders and prompt tray delivery to patient rooms.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- prepare food following sanitation standards and established procedures
- move soiled utensils and plates to dishwashing area
- describes preparation techniques for menu items, including ingredients and cooking methods
Patient Dining Assistant
Shirley Ryan AbilityLab
05.2025 - 12.2025
- Assisted wait staff with timely food delivery and guest requests.
- Help patients understand their menu options and assist them in making daily selections that comply with physician-ordered dietary restrictions or fluid limits
- Work closely with nursing and culinary teams to accommodate food allergies, sensitivities, and cultural or religious preferences.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored dining room inventory and replenished as necessary.
Intern-Supply Chain Quality and Food Safety
PepsiCo
06.2024 - 08.2024
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Explored new technologies and approaches to streamline processes.
- Prepared project presentations and reports to assist senior staff
- experience diverse roles in production, warehouse operations, maintenance, quality planning, transportation engineering, customer integration, commercialization, and supply chain strategy
- develop skills to oversee production personnel for reaching production and quality targets
- coordinate and lead team meetings to enhance ongoing process improvement
Dietary Clerk
AMITA Health
10.2020 - 11.2021
- Checked trays on tray line for accuracy, temperature and appearance.
- Focused on satisfying patients' food service needs and dietary requirements.
- Printed menus, tray tickets, tallies and nourishment labels.
- Engage patients or family members through phone or in-person interviews to obtain meal selections while confirming adherence to therapeutic restrictions (e.g. low-sodium diabetic renal).
- Delivered patient meal trays, beverages, snacks and floor stock.
- Prepare and deliver tube feeding supplements and enteral formulas tailored to specific orders.
- Organized department files to enhance accessibility.
Compiled food production reports to evaluate performance metrics. - Recorded patient intake and calorie counts according to requirements.
Intern- Discovering Healthcare Careers
Lurie Children's Hospital Of Chicago
05.2021 - 08.2021
- Prepared project presentations and reports to assist senior staff.
- Participated in workshops and presentations related to projects to gain knowledge.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system
- Contributed to everyday activities empowering different health care providers including clinical nutritionists and gynecologists to complete patient assignments
- Facilitated weekly workshops centered on health care topics for students to improve knowledge of research practices and systemic bias within the discipline.
Education
Bachelor of Science - Food And Nutrition
University of Illinois At Chicago
Chicago, IL12-2026
Skills
- Menu Management
- Patient Interactions
- Food and safety standards
- Multitasking
- ServSafe certification
- Quality control
- Time management proficiency
- Skilled in Microsoft Word, Excel, PowerPoint, and Outlook
- Adaptable
- Organized
Accomplishments
- Consistently received 'Employee of the Month' based on 95% positive feedback scores from guest surveys
- Onboarded and trained 5+ new team members on food safety protocols
- Successfully served and prepared high-quality meals for 300+ patients daily in a high-volume hospital setting
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- ServSafe certification
- Associate degree in Science
PepsiCo Smile Scholarship
My commitment to excellence is reflected in being awarded the PepsiCo Smile Scholarship, a merit-based honor that recognized my leadership within the community and my academic performance
Maintained a 3.5 GPA while balancing full-time studies and professional development
Languages
French
Limited Working
Timeline
Wait Staff Associate
Northwestern Memorial Hospital, Prentice Women's Hospital
12.2025 - Current
Patient Dining Assistant
Shirley Ryan AbilityLab
05.2025 - 12.2025
Intern-Supply Chain Quality and Food Safety
PepsiCo
06.2024 - 08.2024
Intern- Discovering Healthcare Careers
Lurie Children's Hospital Of Chicago
05.2021 - 08.2021
Dietary Clerk
AMITA Health
10.2020 - 11.2021
Bachelor of Science - Food And Nutrition
University of Illinois At Chicago