Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Priscilla Wear

Hamilton

Summary

Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

1
1
year of professional experience
1
1
Certification

Work History

General Manager

Dollar General
Hamilton
11.2023 - 05.2025
  • Oversaw daily operations and staff management in a fast-paced restaurant environment.
  • Coordinated inventory management and supply orders for timely service delivery.
  • Implemented training programs for new employees to ensure service standards.
  • Assisted in scheduling staff shifts to optimize coverage during peak hours.
  • Monitored customer feedback to enhance service quality and guest satisfaction.
  • Maintained cleanliness and organization of dining areas and kitchen facilities.
  • Developed marketing strategies to promote daily specials and increase customer engagement.
  • Collaborated with vendors to negotiate pricing and maintain quality supplies.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Administered employee discipline through verbal and written warnings.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Delegated work to staff, setting priorities and goals.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.

Education

High School Diploma -

Warsaw High School
Warsaw, IL
05-1990

Skills

  • Inventory management and budgeting
  • Sales strategy and forecasting
  • Employee training and development
  • Vendor negotiation and relations
  • Customer relationship management
  • Team leadership and scheduling
  • Quality assurance

Affiliations

  • I enjoy spending time with family and friends.

Accomplishments

  • I received 4 years of continuous sobriety in November of 2024
  • I have advocated for people who have struggled with addictions and while I was in management I employed them so they could get reestablished after times of incarceration.
  • Local law enforcement refer to me as one of their own success stories after participation in my arrest and eventual incarceration and reunification into my community.

Certification

  • I had a CNA license prior to my incarceration.

References

References available upon request.

Timeline

General Manager

Dollar General
11.2023 - 05.2025

High School Diploma -

Warsaw High School

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Priscilla Wear