Priscilla Smith
Chicago
Summary
Compassionate Phlebotomist with expertise in patient care and emotional support. Known for maintaining safety protocols and providing exceptional customer service. Prepared to leverage skills to enhance client experiences and promote overall well-being.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Caregiver
Home Instead
Chicago
10.2025 - 01.2026
- Assisted clients with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients in their homes.
- Communicated effectively with families to discuss client needs and preferences.
- Collaborated with healthcare professionals to coordinate client care plans.
- Documented client progress and changes in behavior or health status.
- Trained new caregivers on best practices and company protocols.
- Improved patient outlook and daily living through compassionate care.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Followed safe lifting and transferring techniques to transport residents.
- Reported concerns to nurse supervisor to promote optimal care.
Beauty Sales Associate
Walgreens Boots Alliance
Chicago
08.2018 - 02.2022
- Assisted customers in selecting beauty products tailored to their needs.
- Maintained product displays and ensured stock levels aligned with customer demand to maximize sales opportunities.
- Provided tailored product knowledge and application techniques to enhance customer experience and satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to execute promotional events and sales strategies.
- Conducted inventory checks and reported discrepancies to management promptly.
- Ensured cleanliness and organization of the beauty department at all times.
- Provided beauty advice based on customer needs and preferences.
- Assisted customers in finding appropriate skin care solutions by recommending specific products.
- Identified customer beauty needs by asking open-ended questions.
- Recommended relevant services or products based on customer needs, increasing sales and customer loyalty.
- Provided excellent customer service by responding promptly to inquiries via phone or email.
- Performed cash register transactions accurately and efficiently.
- Greeted customers upon arrival and provided excellent customer service.
Education
Graduate Certificate - Phlebotomy, Lab
National Colege of Phlebotomy
Chicago, IL12-2025
High School Diploma -
Harry D, Jacobs
Algonquin, IL05-2015
Skills
- Phlebotomy techniques
- Blood collection methods
- Patient care
- Medical terminology
- Laboratory safety
- Effective communication
- Emotional support
- Customer service
- Safety protocols
- Butterfly venipuncture
- Organizational skills
- Capillary puncture
- Venipuncture and phlebotomy
- Decision-making
- Multitasking
- Calm under pressure
- Computer skills
- Microsoft office
- HIPAA
References
References available upon request.
Certification
phlebotomy technician
Timeline
Caregiver
Home Instead
10.2025 - 01.2026
Beauty Sales Associate
Walgreens Boots Alliance
08.2018 - 02.2022
Graduate Certificate - Phlebotomy, Lab
National Colege of Phlebotomy
High School Diploma -
Harry D, Jacobs