Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Priscila Lopez

Chicago

Summary

Dynamic and bilingual professional with a proven track record of enhancing customer satisfaction and streamlining operations in fast-paced environments like Starbucks. Skilled in cash handling and exceptional customer service, consistently resolving issues to foster loyalty. Demonstrated ability to adapt creatively, ensuring high-quality service and efficiency.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
02.2023 - 02.2025
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.

Fast Food Worker

Chipotle
01.2022 - 02.2023
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illnesses
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.

Fast Food Worker

Chic-Fil-A
11.2021 - 11.2022
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.

Education

Associate of Arts - Psychology

City Colleges of Chicago
Chicago, IL
12-2025

Skills

  • Bilingual
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Cash handling
  • Exceptional customer service
  • Adaptive and creative
  • Excellent memory
  • Punctual and reliable

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
02.2023 - 02.2025

Fast Food Worker

Chipotle
01.2022 - 02.2023

Fast Food Worker

Chic-Fil-A
11.2021 - 11.2022

Associate of Arts - Psychology

City Colleges of Chicago

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Priscila Lopez