Presley Billingsley
Red Bud,IL
Summary
Dedicated professional with a strong work ethic and excellent client relationship management skills. Successfully enhanced customer satisfaction at Red Bud IGA by providing prompt service and maintaining a clean environment. Proven ability to manage schedules effectively while delivering exceptional customer service and maintaining professionalism in high-stress situations.
Overview
5
5
years of professional experience
Work History
Dog Sitter
Self-employeed
05.2021 - Current
- Followed pet care instructions, dietary needs, and over 10 specific medication regimens.
- Maintained clean and organized work spaces for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
Babysitter
Self-employeed
02.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Worked with over 3 children at a time
Grocery Store Clerk
Red Bud IGA
Red Bud, Illinois
06.2022 - 08.2025
- Trained and supervised 11 individual workers
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted customers in locating items, contributing to a positive shopping experience.
- Collaborated with fellow team members to complete daily tasks efficiently and effectively.
- Processed customer orders through POS system, ensuring accurate identification and input of codes for extensive produce items.
- Maintained a strong knowledge of fruit varieties, nutritional information, and seasonal availability to better serve customers and meet their needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Arts - Applied Psychology
Murray State University
Murray, KY05-2029
Skills
- Schedule management
- Written and verbal communication
- Client relationship management
- Customer service
- Goal oriented
- Strong work ethic
- Cleanliness and sanitation
Accomplishments
- Trained and mentored 14 employees.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Grocery Store Clerk
Red Bud IGA
06.2022 - 08.2025
Dog Sitter
Self-employeed
05.2021 - Current
Babysitter
Self-employeed
02.2021 - Current
Bachelor of Arts - Applied Psychology
Murray State University
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