Summary
Overview
Work History
Skills
Languages
Timeline
Generic

PRAFUL CHOKSHI

Aurora

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

23
23
years of professional experience

Work History

Store Manager

Caseys
11.2021 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained new employees on proper protocols and customer service standards.

Cashier

Buckys
11.2013 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed refunds and exchanges in accordance with company policy.
  • Set up new sales displays each week with fresh merchandise.

Store Owner

P & P Brother Inc
03.2001 - 11.2013
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy
  • Stocked and replenished merchandise according to store merchandising layouts
  • Priced merchandise, stocked shelves and took inventory of supplies
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register
  • Handled all customer relations issues in a gracious manner and in accordance with company policies
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Skills

  • Customer Service
  • Inventory Management
  • Sales Expertise
  • Employee Motivation
  • Staff Training
  • Accurate Cash Handling
  • Process Improvement
  • Staff Supervision
  • Opening and Closing Procedures
  • Staff Management

Languages

Gujarati
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Store Manager

Caseys
11.2021 - Current

Cashier

Buckys
11.2013 - 11.2021

Store Owner

P & P Brother Inc
03.2001 - 11.2013

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PRAFUL CHOKSHI